Chipotle Mexican Grill

"They lock the door half an hour before closing, so you're screwed if you order online. I waved at them through the window after they didn't see me and pointed at the phone screen, and you see them just not care. Had to wait 5 minutes like a madman until a customer had finished ordering takeout and opened it. How does a customer care more about your customers than your own workers? Rip. Consistently the worst service in terms of quality and service in my 4 years thus far here."

"Scam! Ordered delivery "extra chicken " bowl there was the bare minimum. Also grilled vegetables were non existent.."

"Food was good but that’s a given because Chipotle is amazing but this atmosphere was disgusting. Multiple employees were standing at the back door which leads straight into the lobby, with the door open, smoking cigarettes. First of all it’s -1 degree outside so the lobby turned from cold to freezing because of them and the smoke smell was absolutely disgusting. I am 7 months pregnant and had my 7 year old…I absolutely would never ever risk eating here again because of this experience. I am so disappointed and hope that this is taken seriously."

"Just had an extremely rude encounter. Walked into chipotle and the door was open. The lady behind the counter yelled at us for coming in and was extremely unwelcoming. I’m ok with the idea that the restaurant is only taking online order but the way we were addressed was extremely rude. Usually a regular of chipotle but definitely an off putting response and may reconsider ordering from chipotle in the future."

"We came in at 11:15 on Saturday. They opened at 10:45. Not sure I have ever been to a dirtier food service establishment in my life. As we walked in tables were covered in (last night’s) for debris. Soda machine had no syrup left and bathrooms were filthy. Smudges everywhere. No sauce. I cannot be believe this person still owns franchise rights. Counted FIVE people in the kitchen, while the dining room and customer areas were disgusting."