Days Inn & Suites by Wyndham Benton Harbor MI

"No free breakfast avaliable, weren't told until next morning when we went for it. Couldn't print a receipt at checkout. Have yet to email a receipt. Glad I asked to take a picture of the screen. Still waiting for $50 security deposit to be refunded. A few other issues. Currently listed by Google as a Days Inn property but it is now Quality Inn and Suites."

"Main floor was all wrinkled up and carpet was duct taped, tiles loose everywhere in stairs and almost couldn't see drain in pool. Water damage marks along bottom of doors in my room and stinky. Definitely had water issues and a lot of damage to still be fixed."

"It's No-Longer the Day's Inn, it's the Quality Inn, anyway the front desk clerk was very helpful, friendly, and did her job with a Smile. Plenty of places to eat at within walking distance, super Walmart across the street, the bed are clean, plush & comfortable, small pillows though, but clean bathroom and towels. I can see myself staying here again the next time I'm traveling this way in the future"

"We needed a room unexpectedly because of terrible road conditions in January. We called after midnight and the front desk person gave us a good rate and guided us in with local directions. When we arrived, he was very kind and welcoming. The hotel appeared clean and has a nice smell. When we got to the room, there was a very comfortable King sized bed with 4 pillows! Room temperature was easy to control but made the curtains fall away from the window letting light in, so I used a couple bobby pins to hold them together. The room was reasonably clean but the greatest plus was the quietness of the room and the comfortable bed! We missed the breakfast because we slept in. The front desk accommodated us with an hour later check out. Side note: Sadly, the only person that was unimpressive was the owner himself.....He paced around the lobby area, loudly talking on his cell phone to one person after another and never acknowledged or greeted one guest. (I was sitting out there reading while my husband got extra rest in our room). He made no attempt to clear the front walk or the main entrance of all the snow that had fallen. The departing guests had to trample through it with their luggage. And the parking lot was still unplowed at noon!"

"Room and bathroom was VERY clean. Room rate was VERY cheap and competitive based on the same star ratings of other hotels in the area. All staff employees were VERY friendly and helpful and did whatever they could to make my stay enjoyable. Free breakfast which included warm eggs & sausages, biscuits & gravy, and waffles was VERY good. I would VERY much stay there again. There was nothing wrong with the hotel or my stay there."