Panera Bread 6010 U.S. 6, Portage, IN 46368

"I only drank a Dr. Pepper. But the atmosphere was much better than some Panera Breads I've visited."

"This place has gone downhill since the pandemic. The last five or so times I’ve gone my order has been wrong and I’m not asking for something off menu or special. Literally asking for a Greek salad without chicken and I get chicken on it. Or I get a sandwich that has hardly any filling between the bread. I’ve given it so many chances because it’s close but I’m truly done. With the prices you pay there now it’s just not worth it."

"Ordered tuna sandwich, on the pic of menu it looked like a good size but I got this little sandwich for$9. It had a good taste but not much of it."

"Second to none in service and food quality. The managers are amazing and the staff is so kind and helpful. The military is recognized and appreciated here."

"Save the money and go to any other chain for better quality product and customer service without paying premium prices. Worst Panera location. Managers do not call back regarding complaints to corporate, team members have a nasty attitude and are extremely unprofessional, consistantly missing product with regards to delivery or curbside orders. We are avid Panera customers and have never had problems at any other Panera locations but this location is by far the worst when it comes to customer service from the top down. And when the GM and assistant managers set this type of unprofessional behaviour as a standard it's easy to see why their subordinates follow suit. Have over 60 dollars in corporate credits and doubt we will ever use them due to the service this location provides. Save the headache and Hassel and go else where because they simply do not care about any one that is their customers."