Elena Rose 22350 Novi Road, Novi, MI 48375

"The best experience is to purchase glasses at LensCrafter. I set up an appointment weeks in advance when I arrived there was no wait and the staff was amazing. Oddly my vision insurance was not popping up but the staff did not stop supporting me to figure out the issues. Additionally, the eye exam, doctor, and eye specialist preformed with a high level of customer satisfaction and integrity. The young lady who helped me select the right pair of glasses supported me in finding the best lens and glasses modifications. Thank you!!"

"The sales staff and other assistants were great.Jeff saved the day. I started to leave because of incorrect information concerning insurance coverage. Jeff is the main reason I purchased 5 pair of glasses and contacts. Unfortunately the optometrist seemed irritated that he had to administer my exam. He never greeted me when he entered the room. Definitely was a very uncomfortable experience with him."

"The doctor was very thorough and efficient. With a very friendly "bedside manner." Gil and Scott who helped my wife and I pick out and purchase our glasses. Gil work hard to put together the most economic package for our 4 pair of glasses."

"I really appreciate the doctor. He made sure all of my questions where answered. This was the first appointment I came in with more questions rather than just update check for my eyes. I really appreciated that he came back and made sure I knew a couple different things as I was looking for lenses. I don’t remember her name. But the gal that helped me with the fitting and payment process was great. I could tell she was obviously new and double checking everything with another co-worker. But I’d rather have her take her time and make sure things where correct rather then rush through and not give me what I want."

"My experience was great from the moment I approached the store. There was a guy greeting customers and keeping them up-to-date with the store limit and when we would be next to enter. The tech (Sarah) explained everything she was doing when my daughter and I were getting our vision tests. Both doctors were great. Also, the eyeglass specialist (Nicole) was very patient with our decision making and super helpful. Both my daughter and I ended up ditching our initial selection for glasses and going with the additional options she provided us with. This was a very good experience."