Hamilton Community Health Network Burton Clinic

"I was told to come in because of a dental emergency and was turned away as soon as I arrived because they were no longer taking walk-ins after I was told to be there between12:30pm and 1:30. I got there at 12:38 pm."

"I only stay for Dr Ben. The receptionists are rude and don’t care about anyone. My appointments get canceled constantly, and I had a telehealth appointment to go over lab results, but nobody has called me. So I called, and was on hold for 40 minutes. They finally picked up and told me I didn’t have an appointment scheduled even though I went to the front desk after my last appointment and made sure to schedule it, Considering I put it down in my phone. Why would I do all these tests just to figure out what’s wrong with me if I won’t even find out either way."

"I am a patient of Nicole Mangett NP. I have never enjoyed seeing my care provider until switching to Hamilton community health. They all take their time, so pleasant and patient with answering any questions or concerns I have."

"I have social anxiety, and this place gave me a panic attack. The sign on the door said one person at a time, and masks must be worn. There were 6 people crammed in the waiting area, none of them with masks on. The only reason I stayed is I'm in a walking cast, and didn't want to lose my place in line. There is no system for people to get in line electronically or from in their cars. What an awful feeling of being trapped with other people, who might be contagious. Even the lady at the register had her mask down under her nose. I do not recommend this place, because they don't follow their own rules."