White Castle

"Slowest fast food place I have EVER been to! And the food was pretty cold when we finally got it. The only reason atmosphere is 5 star, is because there was a lady and her 3 kids there, that made the visit enjoyable. We ended up getting her food and she was totally ok with the mixup (ok with us, not the workers)."

"This has consistently been the worst white castle location I've ever been to. Staff are rude, belligerent, unwelcoming, and slow as hell. This place routinely has an unmoving line. I've never gotten out in under 30 minutes. It would be different if the staff were apologetic about the wait and friendly, but this team has a bad attitude and very rude. Visit a different location. Edit: 1/6/23, yet again, worst service ever. Slow as hell, ten car line, staff won't start online orders until you show up, crowd in the lobby just waiting, staff will leave you standing at the counter forever unless you ask to be helped, the place is dirty, and it looks like there is no manager on staff. The only staff member with any sense of urgency and customer service looks like a 14 year old boy."

"I am a truck driver. I was delivering to the lowes next door. I was looking forward to getting white castle all day as I drove up from Kentucky. It was gonna be my first hot meal of the day. I tried walking in at 730 pm and a girl ran up and kicked me out saying they were to busy and closing the dining room. I was the only one inside. Luckily there were other options in the area."

"First they gave my order to another customer. Then they tried to give me the wrong order. After that it took 20 minutes to get the correct order. At that point it was cool and taste wasn't what it used to be. Kind of bland. We drove 40 miles from Port Huron. Very disappointed. Won't return anytime soon."

"We don't get white castle to often because it's a long drive, so occasionally when we go past it we'll get it, mainly because my son likes it. Go there be ready to wait for a while. It takes a very long time to get food. Also, they usually forget something or make or mess something up. Management could be more friendly. They just can't be bothered by a customer for a mistake an employee made. Even hear them say that they don't have time to be bothered. Also, check receipts. The food is good but expensive, for 3 of us, one is only 4 years old, we dont walk out of there spending under $35, granted i usually bring home 4 extra burgers. also double-check it. I ordered my food with a little extra everything (ketchup/ mustard), and there wasn’t. That's like that all the time too. Or they'll forget to put in a fry or chicken rings, something, that hasn't failed the last 3 times. I used to be a manager there 20 years ago though, so take the review of how you like to. I do understand the pressure of the managers. And it gets busy, but every time we go there."