Panera Bread 177 South Livernois Road, Rochester Hills, MI 48307

"Stopped at Panera bread for a tuna sandwich you pick 2 for my sick wife. NOT ONLY DID THEY FORGET THE MARGARINE I ASKED FOR! THEY LITERALLY PUT ONE TEASPOON OF TUNA ON THE ENTIRE HALF OF THE SANDWICH. we are literally in shock. See the added picture. The server was nice but as I was in drive it though she didn’t really seem to know what she’s doing. Needless to say. Our experience and the food were not up to par. Especially considering they charge so much for a couple pieces of bread. Thank you for nothing."

"The last few times I've stopped in it feels as if walk-in patrons are the lowest priority. Instead, their main focus seems to be on drive-through and online orders. Once someone finally assisted me, it wasn't a pleasant customer service experience."

"Let's start with the pros: Nica and clean location. Lots of space inside, lots of light and you can sit and study very nicely. They also have a drive-thru, which is very convenient. Now the cons: Some of the staff are rude and grumpy. I am used to it differently by other locations. Also, the food orders are sometimes not complete or just wrong. And the amount of food or the presentation? Has gone downhill in this location for the last months. I am not sure what it is, but the management does not seem to care about it. Too bad, because at the moment you get better and more food at a McDonald's than at this location. I really hope they'll find their way back."

"Great place! Quite limited free parking lot. Drive thru available. There are plenty of seats. Clean restrooms. Busy at lunch time. Friendly staff."

"Sippers beware...Not sure what happened to this location but in the last month/month and a half it has REALLY gone down hill. I am a member of the Sip Club and usually go to this location every day for coffee and charged lemonades. As of late they are constantly out of everything - cups, coffee, charged lemonades, pop flavors, etc. (see attached images) The charged lemonade station has been EMPTY for a month and the pop machine has been missing flavors for a month...occasionally they put out these really small pitchers w/lemonade that have saran wrap over the top of them and fruit flies all over them...pretty disgusting. You can tell that the staff does not care. The place is frequently dirty and as mentioned above there are zero efforts to repair any of their beverage dispensers or even have beverages available for customers. I used to get lunch here from time to time but the food has gone downhill as well. It does not matter what time of the day...morning, noon, or evening the place is just not managed properly. As mentioned above this has only really been happening for the last month or so...I have been going to this location for quite some time prior and these issues were nonexistent. Not sure if they changed managers or what but whatever was changed is not working."