Tim Hortons 6495 Telegraph Road, Bloomfield Township, MI 48301

"Literally just left this location. Every time I've been here, there's some issue. In the past it's taken them 10 mins to find my app order. Two people talking to you through the drive through makes things confusing. This time, the kid at the drive through window was talking to who I believe is a manager or owner, completely ignoring me and doing things out of order. Then when I go to show him my barcode in app for rewards, he says, "Oh I don't think we can do that now bc you've already paid ... " Excuse me, what?!? You're the one that works here and you don't know to do that first?! Oh, and after ignoring me for a bit when I first pulled up, he looked at me and said, "What is this a medium?" Yes, you don't know? You work here dude. Worst service ever, avoid at all costs!!! I'll never be back. Zero stars!!"

"Love the friendly and super-fast drive thru experience. The cilantro lime chicken wrap is amazing!"

"I’m not one to normally leave a bad review but this place has truly earned it! This is the second time in under two weeks they’ve given me an issue over redeeming a Tim Hortons survey of all things?! It’s literally bizarre! The first time the attendant at the drive thru finally honored the survey which was not from that location and my daughter finally got her 10 pack of Tim Bits for the $1, as it states once you’ve completed the survey. I even tried to order an Apple fritter and the attendant gave me a hard time about that! So today we go there again trying to redeem a survey and I placed the same exact order as previously and alas the same lady was working at the drive thru. She then gets her coworker to help her “find” the survey date, the receipt is from 10/30/2023 that was a mere 2 days ago! So she tells us at the window we can’t honor this because it’s not from this location?! I’ve eaten at Tim Hortons for as long as I can remember and completed these surveys just as often. If not once had any location tell me that but this one. I can personally state that I patronize a Tim Hortons a minimum of once a day, everyday, year round. I hate to pull out the race card, but I felt my daughter and I were being targeted because of our race and the fact that we were in Bloomfield Hills, Michigan. I told the drive thru attendant that I was filing a complaint and I’ve now honored my word."

"Ok these guys did an amazing job, especially compared to other Timmy's nearby. I had a somewhat complicated order which wasn't made perfectly at first but as soon as I commented on how the sandwhich is supposed to be made, they grilled a new one for us immediately. The selection of bagels and pastries was great, the coffee was fresh and mixed proportionally correct, and the service was exceptionally professional and fast. This is the location I'll be coming back to in the future, and the one I recommend for others in the area."

"Order a Tuscan chicken panini as usually. & a guy made this sandwich. Lazy horrible attitude I couldn’t come back same day to have them fix my meal. So I called & made a complaint. They said come back up when you can to fix things. So I took a picture thinking next time I go in they will give me a discount or at least a comp donut. But no! Smh bad customer service at this Tim Horton’s."