Smashburger

"This place was good when it first opened but went downhill shortly after. I had a negative customer service experience back in 2020 and was sent $5 off coupons as a result so I gave benefit of the doubt. Went back today for the first time in 4 years and the tater tots tasted like straight up freezer burn. Inconsistent customer service and old food. I wanted to like this place, but I won’t be back."

"The staff is very friendly but my experience went down hill from there. $15+ for a single bacon smash burger, fries and drink is asking too much. Especially for a burger that had fatty limp bacon and an over seasoned burger patty, so much so I was only able to take a few bites. Presentation of the burger was not great either basically slapped together. Fries also had way too much salt and were served cold. I had high hopes since I had a great experience at a different location. Too many other choices in the area to settle for subpar"

"Went in for the first time last week. The lady who welcomed me was great. I ordered a burger with avocado and fries. The fries are amazing. I believe it was rosemary, garlic, so delicious, Burger was perfect size and just as tasty. Would definitely go back."

"Gave me a burger with a molded bun that I didn’t notice until 3/4 of the way through. Piss poor restaurant with awful staff."

"Love coming in here! So friendly, knowledgeable and fast! Thank you for working here Shantelle!! You are on top of it all. Every time I come in I rave about your customer service and the chef that holds it down. These smash fries and the new Strawberry Dragon fruit drink is soo delish! See y’all in two weeks!"