Shake Shack Livonia,

39300 West Seven Mile Road, Livonia, MI 48152

"The first time was good but yesterday we went there for lunch my husband had Chicken bites and fries they were soggy I had Korean BBQ burger and Spicy Korean BBQ fries because I love Korean food the burger wasn’t bad but the fries were soggy and the seasoning wasn’t good. We still like Shake Shack and will go back to try something else."

"Employees were so kind and helpful, speedy and friendly. Our food was made quickly and it was really good and flavorful! The tables were clean and we had fun playing shuffleboard. My only comment is that the Korean bbq fries were weird— the sauce on its own tasted good but felt like it did not go with the cheese fries, and the cheese on the fries were not super flavorful, tasted kinda fake. But that’s not the employees’ fault! Everything else was delicious especially the regular fries."

"I paid for bacon cheeseburgers but received cheeseburgers instead. I did not receive what I paid for. Also, I ordered fries and instead of giving me a full order of fries. It looks like they only gave me a half order the medium vanilla milkshake cost $5.89 but the size of it is like a child’s size drink at McDonald’s or Burger King. The meal was definitely NOT worth over $45."

"Just got a drive thru order and didn’t have a great experience. We got a smoke shack burger, a bacon avocado burger, an order of fries, cheese fries, and 2 shakes. The shakes were great, the fries were great, the burgers were horrible. The smoke shack was supposed to be a double, and we were charged for a double but received a single. The avocado on the bacon avocado burger was mostly brown and black (hidden toward the center of the burger), which is included in my photo. The bacon on both burgers was flimsy and hardly cooked, and both burgers were cold by the time we got home. We don’t live far, and our fries were still hot when we got home, so the burgers definitely should not have been room temp. I can’t believe we actually just spent $44 for this. Won’t be returning to this location."

"We stopped here after Knightsbridge antique mall going out of business sale and the food was absolutely delicious. The burgers were hot, fresh and delicious the cheesy fries were hot and crispy and the shake was yummy. The $36 price tag was worth it because every restaurant has gone up. Oh and the staff are so very pleasant we didn’t know what we were ordering and she was so patient and sweet about it."