Taco Bell 37500 Ford Road, Westland, MI 48185

"This is my fourth experience continuously on ford road , the worst quality or service again and again . The chips was test weird like expired used a lot oil fried , chalupa was like fried before a week! They said catchup inside the order , there was not even paper or anything. Handover to somebody else who can maintain great franchise please"

"The tacos are always good and I rarely get a wrong order. But I don't think they ever change their oil for the cinnamon twists, they smell and taste so acrid and almost burnt, despite never looking that way. They also take forever to change their pop syrups, I'd order mountain dew and it'd taste like vaguely flavored water. Then a few days later go back and it's still the same thing. Feels like management is cutting corners and stretching how long things should be replaced to save a buck."

"I never have an issue with food quality here however, I do have issues with their online ordering process. I ordered on the app for in store pick up (was not wanting to wait in line due to time) yet when I arrived all the doors were locked and I was forced to wait in line for my pre ordered and presumably cold order. Also ordered on the app a few months ago and when I arrived the store was closed (this was at like 5pm). Was never able to get refunded for my ordered from the store or the taco bell app.."

"The place is great! The food is good like always. It is the first time I had to order from a Kiosk, not a bad experience. Thanks for all that you do!"

"I could rate this even lower than 1 start if that was an option. Staff was so rude. I order maxican pizza they gave me is tostada sell instead. I could taste that so different and even could see it’s not the Mexican pizza sell. But supervisor there didn’t even bother to look at it and asked person if made is in correct sell. And of course he said yes he used correct sell. And that stupid lady trusted him without even seeing at my food. I was there for dinner and she asked me for refund I sted of replacing it of for the matter atleast looking at it. You can literally see see difference in sells in the pics. That it’s corn tostada and not flour maxican pizza sells."