Kyoto Japanese Steakhouse

"3.5 stars. I'll share two experiences Also would like to state that I've worked in a restaurant setting, and have friends who have as well. First - it was a group dinner and we were seated at the grill. Food was amazing, the chef was spectacular and attentive. It was a great time with friends and family and laughter. Overall extremely enjoyable. Second- sat down in the dining area. I will say it was a busy evening. Slow service was expected, I was very impressed with the staff never slowing down. They did great. However, the reasoning for my 3.5: I ordered the steak hibachi, I ordered the steak medium well and received steak that was incredibly well done, I had a hard time putting my fork in it and ended up having to discard the piece in my mouth because it was not chewable. When our waiter stopped to check on us, I let him know and since they were extremely busy, I asked for the steak part of the dinner to be written off, and not be charged for it (not the whole dinner). The waiter speaks to his manager and informs us that the manager stated "The only way it will get refunded is if she gives me the steak to check myself".. so I told the waiter to chose his piece and he said we can just remake it. We had already been there over two hours, so they did remake it and I asked for medium this time. The steak was better and chewable this time around. Overall, our waiter did his job, the food was fixed. But with the managers response (mind you, whoever they are did not come up to me personally) I felt disrespected (not that it seems like they're going to care about this review). I left the steak on the plate so hopefully they checked it. I still left the waiter a tip over 25% since none of it was his fault."

"Definitely love the hibachi option! Always makes it more fun and tastes so much better when it's literally cooked then goes right on your plate. I've only been here twice. First time, we had a smaller group and a waiter that was on top of it, on a less busy night. 2nd time, it was a busy Sat evening with a bigger group. Waitress wasn't as attentive and as she came over to take drink orders, seemed to not hear a couple of people asking for drinks then just walked away. Highly doubt it was on purpose (loud in there plus a language barrier). But she was nice and smiled, which is more than a lot of servers in general actually. Overall, we've had a good experience here. Tip: make reservations for hibachi and have your entire party arrive early, they will not seat you unless everyone is present."

"The atmosphere was quiet and quaint. They play normal music and I appreciate that although I don’t mind any music. They have a huge selection of sushi. I got the Lobster roll and it was delicious. Will definitely go back"

"Kyoto has decent sushi, and it is definitely worth stopping for lunch. I had a few different roles with a salad and Miso soup. The server was good, too. I recommend"

"Great parking- we wanted to do hibachi, but there was a 20 minute wait. Great food, decent prices. Our waitress was attentive to our refills and checking in. For our first experience here, it was wonderful! Food looks as good as it tastes."