Subway 1920 44th Street Southeast, Kentwood, MI 49508

"Young workers who don’t want to work! Came in an hour before closing to be told there isn’t any bread when yet I’m looking at loads of it! Lazy workers!!! Teens on their iPhones"

"I did the online order. My husband got there and our food was already ready. He said customer service was amazing. The manager Laura and a worker Mo I do believe that was there helped and made sure to let my husband know that they seen him and greeted him and after a bad night made him smile. Our sandwiches was amazing!!!! And we are picky. We live passed division and tried this one bc others around us just don’t like. We def be going back! Thank you again for our amazing sub and making my husband smile today Laura and Mo!!!! We be back again for sure!"

"I worked in the food service industry for 6 years, 1 of those years being at this subway. I have a lot of patience for those that also work in the industry but today pushed me to the edge. I walked in to this store and 1 person was making sandwiches for the 5 of us in line. Okay, maybe it’s just a manager and a worker on and the manager is busy. Nope, the other worker and manager were hiding in the back. Finally the other worker came to help, but instead of helping me with my order he starts a mobile order. Okay sure that might get priority, they might be behind. As he finishes those orders, the manager starts my sub and gets it toasting. It gets pulled from the oven and set down. The other worker is still finishing the mobile orders with veggies so the manager grabs the sub of the lady behind me and puts veggies on it. Okay, maybe she thought that the other worker would get mine. The manager rings out the lady behind me first and walks around talking about how dirty the place is. I’m standing at the register with my sub in hand waiting to pay. They make the next 2 sandwiches before someone finally rings me out. In total I was in this subway for 35 minutes and received some of the worst service ever. Truly the worst subway of them all."

"Received some terrible service here. First, when asked about the online order, the girl cashier pointed at a rack, said "over there" and walked straight to the back without saying anything else. I had to wait for another person to come and correct my order since the cookies and drink were not there. I wanted my sub toasted with Italian Herbs and cheese bread, neither of which were fulfilled. The place was not even busy, how was it messed up this bad...?"