Subway 21400 Perry Avenue, Big Rapids, MI 49307

"This place is always clean, friendly and to your taste. If be strongly notified of it wasn't to your liking because it's made your way lol"

"Employees ignored me, I tried getting their attention twice. There was no one else to serve, they were just on their phones"

"Love the food and service is fast.Great place to go for lunch no waiting half of your lunch break waiting in your car for the through lines at the other dives to give your food and be shure to check and see if you got what you orderd. 90% of the time they mess up your order. Well the do mine. No salt means no salt"

"Employees didn't seem to want to be there, acted like they didn't care if we ordered or not. They don't take coupons, and they don't let you know that til after your stuff is made. They Employees can enjoy eating a free sub or they can throw it away. If you don't want to take a coupon then perhaps open your own subshop instead of being a non participating subway coupon taker. Kick rocks cause your subway blows"

"We've went to this Subway forever. It's convenient, right after shopping you quick grab a sandwich. The food has always been awesome. Occasionally will we get a wrap/sandwich that could've been closed better or that wasn't wrapped at all. This isn't necessarily my issue, as it's annoying but it does tend to happen. I'm a very understanding person, I've worked for a subway before so I get the daily struggles. Let me tell you about my experience this morning. I went to get my tire fixed this morning and my mom and I decided to go get some food while we were waiting. Not only did they open 5 minutes late (which again could be for any reason) but the man making our food was insanely rude to us. He ignored us for the first 5 minutes we were in line. Then when he did make our food, he didn't even ask if we wanted our sandwiches toasted, didn't ask our cheeses, and rolled his eyes when someone else came into the store. I've always gotten good service going to this Subway. Maybe he was having a bad day, it won't stop me from spending money here due to the convenience it has to quick eat before/after shopping. But the customer service could be better."