TAXI MAXX

"This is a small company located in Mason, Ohio, but the very best customer service! Maxx and his team made multiple trips to the airport to accommodate my group. Each way was about 45 minutes and they managed to smoothly pick up and deliver everyone to our destination. Even delayed flights weren’t a problem, they made sure to coordinate trips back and forth until my team of eight was at our company summit. He did it all over again on the various days we needed people back to the airport. Both Maxx and Larry were pleasant and professional, yet made our rides amusing. Gave great recommendations of where to go and even places to stay away from...lol They are very fair in pricing and his vehicles were very nice & clean. Comfort is always a plus when you arrive from the airport... I highly recommend Taxi Maxx any time you’re in the Cincinnati area, you will NOT be disappointed! Thanks Maxx and know whenever we come back to your area, I’ll be calling you! Thank you! Sabrina B."

"Excellent service to and from The airport! Maxx provided great taxi service to the airport in the very early hours of the morning. He was on time, very polite, and professional. Larry provided excellent taxi service on my return trip. My flight was delayed 3 hours, but Larry was there the minute my flight arrived. He was so friendly, polite and professional. I highly recommend Taxi Maxx!"

"Max and his team are extremely professional, courteous and accommodating. I use them every time I need a lift in the area or run to the airport. A couple of months ago, I entrusted them to take my parents to the airport with a very limited window to make their flight. The driver took the perfect route to avoid traffic delays that would've otherwise caused them to miss their flight. They made it solely thanks to the driver doing whatever it took for the customer. Fair prices, impeccable customer service, and clean cars/vans - I will always have Max and his team on my speed dial!"

"I was absolutely blown away at the poor attitude and service of Max (who said he was the manager)! I called from our company where I am a manager to report one of their drivers who was speeding excessively in our community. I explained we have a posted 10 mph speed limit throughout, as well as children and pets present, and his driving was unsafe. I was simply calling to request that the management speak to the driver to request they be more aware of their surroundings, and drive more safely. I had even taken a picture of the car with the plate number so he could look up who it was in the taxi log. Max's response to me? "Ma'am, we have 10 drivers, so there's no way I could know who he is. I'm sure he wasn't driving too fast. I really don't care about your picture or what you think happened." This is UNACCEPTABLE customer service, especially when the safety of others is at risk. I was very kind and respectful in my request, and when I mentioned reporting to the authorities and BBB, he simply told me to "go ahead". Surely you people aren't that low."

"I have been using this service with my husband practically since it started up. The vehicles are nice and clean. The drivers have had to take me to the airport multiple times and I have never missed my flight and always have time to grab my Starbucks before boarding. I enjoy the presence of all of the drivers and I always look forward for the next excuse I can use to use this service. I refuse to use any other taxi service because we settle for good when you can have THE best?"