BA Appliance Repair Service

"Excellent service and very knowledgable! They were able to fix my dishwasher quickly and even gave me some extra tips. I will definitely keep BA Appliance Repair Service in mind if another issue arises!"

"Sam was awesome!! He went above and beyond to make sure I was clear on what he was doing. He also took the time to answer all of my questions. He was also very calm and understanding considering my baby was crying a lot. I would highly recommend him, he is knowledgeable, quick, and very professional."

"If you're looking someone to work on your appliances this company is top notch. We were having issues with our Samsung refrigerator it's 3yrs old and I called all the service centers Samsung told me were authorized to work on it. The first 4 companies were phone prompt and prompt or email us or it's gonna cost $150 to come out but the I made it down the list to BA Appliance Repair. Immediate a human answered the phone, they were extremely helpful and well informed. They were also the most cost effective and had the quickest availability. It was so easy and a no brainer. When I didn't think my experience could get any better...the day that the technician was scheduled to arrive came up. We received a pretty heavy snow over night but Sam (our technician) called me first thing to let me know he would still be arriving at the scheduled time. He then texted when he was 20min away as well. Sam was extremely professional and got straight to work. Our issue stumped him at first but Sam was motivated and excited to find a solution. He called in to Samsung for assistance, they told him the entire control board and water valve needed replaced!!! Sam wasn't buying he knew there was a better solution. He went back to his truck to do a little homework. Came back in 20minutes with the solution got us back up and running with ease. He could have easily charged us for a new control board and it would have resolved the issue, but he saved us hundreds of dollars doing the right and moral thing. Sam even gave me some pointers on how to help mitigate issues in the future. I can't speak more highly of BA Appliance Repair, I will be recommending them to anyone and everyone. Glad to see there are still some honest companies out there."

"I am late posting this, but better late than never! A month ago, Elliot from BA Appliance Repair came to my house twice in one day. He offered to return after his last appointment at 7 pm on a Friday night to fix an issue I discovered after he left that morning after the initial appointment. My dishwasher needed a new wash pump, which was leading to a few different issues. He diagnosed the problem and replaced the wash pump right away. We thought all was well. After he left, I started running a dishwasher cycle and noticed the dishwasher wasn't draining. I called BA back and they spoke to Elliot and he offered to come back in the evening after his other appointments. I felt bad having him come back so late, but I also didn't want water sitting in my dishwasher all weekend. When he returned, he diagnosed the issue as a problem with my garbage disposal causing water to backup into the dishwasher. BA does not handle garbage disposals and I already had a plumbing appointment scheduled for Monday to fix a known issue with the disposal not grinding. I just didn't think the two issues could be related. Despite not working on disposals, he had an idea and fixed my disposal grinding issue and the water backup issue with a simple turn of an allen wrench. Victory was short lived because he then discovered my disposal was also leaking slowly and likely had been for a while so slow that I didn't notice, so I would need to keep the plumbing appointment anyway. I spent a lot of years working in customer service and what I experienced from Elliot and BA Appliance Repair was top notch. Not only did he make two trips and fix my problems, but he was polite and professional. He even gave me maintenance tips on my dishwasher. I challenge anyone to find a company and technician who would be willing to make a second trip to your house at 6:30 pm on a Friday night. The next time I have an appliance issue I will be calling BA and requesting Elliot. Thank you! Also, about two years ago I had Sam from BA come to my house for another dishwasher issue and he also did an excellent job!"

"BA Appliance Repair came out to fix our oven that was malfunctioning. They diagnosed the issues with the oven quickly and made repairs the same day in a timely manner. Bill was very professional and respectful of our home. Bill was able to explain the issues the oven was having clearly. Bill also communicated very well about arrival time to our home with plenty of notice to make sure someone was at the home. I would definitely utilize BA Appliance Repair and Bill again. I couldn't have been more pleased."