Best Buy

"Geek squad didn't even check my computer and indicated the problem "did not sound good". Very willing to send over the computer guy to talk to me about a new computer. It turned out to need a new battery. Very dissatisfied with the Geek Squad."

"Been years since I went into a bestbuy. I was reminded why last week when I visited this location. Needed a camera and had to find a rep who told me I'm getting the phone 10 mins later to find them helping others in cellphones. Finally got him to go look came back with a box said I found it. I was happy asked for the box he said no. I finally convinced him to let me see the box it was wrong camera. I get it but I'm not buying from a place that wants top dollar and makes me feel like criminal. I'll stay out of your stores if it's that dangerous due to theft that I can't look at 800 dollar items I would of bought. Just my personal experience."

"Have shopped Best Buy for many years. They had to adjust to be competitive with Amazon years ago, and they've done it well. I often order online and sometimes I pick up at the store. My last trip was about 30 minutes before they closed because I saw they had the items I needed online for in-store pickup. There wasn't enough time for that so I just went and got the items off the shelf. An associate was very helpful with locating the items - which were in a different area than the same item from another vendor. For certain items I still like to see and/or use them before I decide, so that's where having the brick-and-mortar store is a huge advantage to online only sellers. They have price matched for me in the past and have consistently been great to purchase from. I recommend them without hesitation."

"The staff is wonderful, super welcoming and very friendly. I went twice in less than one week and did not leave empty handed. They are honest, upfront and aren’t just trying to trick you into buying the most expensive electronic to make their commission- they genuinely want to help save you time, hardship or any kind of delay, especially now in a electronic fast paced life style. Terri, D, and another floor manager( forgive me, my mind is drawing a blank on his name ) all were great and super helpful. The gentleman greeting everyone at the door was also very kind and helpful."

"Went in this evening and had the pleasure of working with Sam at the Geek Squad! He was definitely a great help to my friend that had purchased a new iPhone 15 Pro Max!! It was having FaceTime issues and he did everything he could for us!! Thank you Sam and Thank you Best Buy!!! Great staff! Purchased a home theater system from them. Nice set up and delivery from the Geek Squad!!!!! Thank you again"