Ace Appliance Sales & Service

"Jacob was knowledgeable, polite and graciously put up with our dog. He went above and beyond by cleaning out our dryer vent. I would request him should we ever need Ace appliance again."

"Entered a service request online and a technician came out that afternoon. It only took one day for the part to come in and our refrigerator was fixed the next day. Will definitely call them again."

"David provided lots of helpful information regarding my washer. He repaired the machine, it no longer leaks!! He was very courteous, quietly waited as I was involved in a phone conversation when he finished the work."

"The owner will lie or make excuses for horrible service! On yelp he said he didn’t ever have a customer by my name until I posted screenshots of his employees calling my phone or checks cashed. Look at all the bad reviews it is always the customers fault or they never serviced them. Says a world about the owners character!!! My oven broke down the day before Thanksgiving. The service man came out unscrewed a few things, did a google search then told me my overheat safety fuse popped and that you can not reset those. Instead he had to order parts. $100 for that visit. A week later they say the part is available and I schedule a time for him to come back out. He came back and THREE hours later he says well the fuse was able to be reset so it must be the wiring fried from me using self cleaning twice. He said it would be very expensive to replace. He then asked about my husband or boyfriend as if it is any of his business or was it an attempt to see if anyone else would be upset? He did not bother to even attempt to see what was wrong during the initial $100 visit. I said why didn’t you find this out the first time you came out. He said well it’s always the fuse that needs replaced. (Even though he was able to reset those the second trip out when he said they couldn’t be. I wasted 4 hours and $100 on someone who clearly didn’t know what he was talking about."

"Craig was a fantastic technician. Highly recommend. Went above and beyond in explaining and testing our LG oven and was very kind and professional. You won’t be disappointed calling Ace appliance to have your appliances fixed! Request Craig! He was great! Customer service was even wonderful. Very kind and is a family owned company. If our family is ever in need of repairs, Ace will be who we call!"