Costco Wholesale

"Customer service is hit or miss. I'm an executive member and receive a check and it pays for my membership. Well, I wasn't sent my check and called and spoke with Tonya who was rude. She wasn't any help and said you can renew your membership or not, but you can't do anything without the check. I am in charge of ordering for church and spend thousands at this store, but because the service has fallen off, I've been spending the money at Sam's club. I don't know if I'll be renewing my membership."

"Stopped in with a friend so he could be come a member... Lenny at the counter was great. I renewed my membership as well. The store was full so we left without purchasing anything. Thanks Lenny for being a great sport."

"Very busy. Self checkout is somewhat of a hassel because if you scan a large item (such as a case of waters ) on your own I was stopped and told that I now had to be checked twice to leave once by the self check out clerk and again at the door for my only 3 item purchase. I understand that they check receipts at the door but for her to stop me at the self check out before I walked away was a bit extreme for clearly only purchasing 3 items."

"Costco seems to be focused on making the shopping experience as annoying and frustrating as possible. You have to show your membership card THREE TIMES over the course of your visit, the receipt checkers at the door suspect everyone of being a potential shoplifter and have to check every single item in your cart, none of the aisles are labeled so you can never find what you're looking for (and even if you knew where it was, chances are it's been moved somewhere else since then), and they don't even accept all forms of payment. Compare that to Sam's Club which has none of these problems, also lets you scan everything and pay right from the app so you can skip the registers, AND their membership is much cheaper than Costco. I really have no idea why so many people pay for the privilege to shop at a store that treats them with so much contempt. I live 2 minutes from Costco but will still drive 15 minutes to Sam's because the shopping experience is that much better (and the prices are lower)."

"I would like to thank the Costco employees Tori and Mike's dock staff who helped assist Toledo Public Schools with the distribution of weekend food bags from the Islamic Food Bank by arranging the donation of used Watermelon bins. These bins help Toledo Public Schools to store the over 400 bags a week distributed to our schools. Thank You for helping our Community. Jeffrey Griffith, Lead Counselor Toledo Public Schools"