Orchard Village

"Orchard village, always been top notch when it come to maintenance, every time I call them they get right on it never had an issue. Thank you very much"

"Waafa and Kazmir physically assisted with large items that were delivered. They went above and beyond anything that I would have expected. Thank you ladies for being so awesome. Looking forward to many years at Orchard Village."

"I've lived here for eleven years, and I like it. Having an elevator is WONDERFUL for those times when carrying or hauling a load. The managers over the years have been professional and respectful. Every now and then there's an unpleasant neighbor, but they're never around long. The grounds are kept up nicely, and whenever something needs to be done in the apartment, maintenance takes care of it."

"The manager property that is Wafa is not respectful and unprofessional. My packages were stolen from the mailing room and from the front door as well. I talked with the unprofessional manager who must have the residents feel safe and welcome. She told me you can get a box from USPS. I think her job is not offering USPS service. Anyway, she advised me to have all my packages must be delivered to the leasing office, but the issue is about privacy. Every time l went to pick up my packages. She keeps asking asking me to open my packages on front her face! It is totally is not her business! I report her to corporate, but they did nothing for her & me. Also, the place is not safe. All the building’s doors will be open all the time. Why you pay an expensive rent for unsafe place? Also, if you have maintenance request you need to wait at least two weeks and keep remaining her about your request. I gave one star only for the location. Also, All the residents keep their shoes in the hallway. I highly did not recommend it at all"

"The new property manager (Waffaa) is so unprofessional, she does not care and she hardly listen to tenants complains. Maintenance is so bad and nothing seems to get fixed . this property is undergoing continuous construction so good luck trying to sleep in after 8 am. The price is continuously going up, we had to move out because our monthly rent increased by 100$. My wife and I live in a very limited budget (retirement pension), and as soon as our lease ended we were asked to pay 100$ extra or else leave the unit. We had been living here forever but unfortunately we had no choice but to look for something else. The hallways always smell like weed and management refused to address this issue. I have had my packages stolen several times and nothing has been done to secure the packages; they are left out in the entrance and you do not need a key to access this room. Rookwood should consider a monthly evaluation of the overall performance, convenience, and safety of this property in particular. On top of all the poor management, they are polluting the environment by throwing bad furnitures in the back . They are in violation of the city codes and I hope they get cited for it . Management needs to be replaced ."