Tire Discounters 10923 New Haven Road, Harrison, OH 45030

"If I could give this location less than one star, I would. There is new "management" here - Andrew. He is extremely disrespectful and condescending and customer service is of no concern. I was also in touch with the person who supposedly overlooks this location and he was of no help and there is zero resolution of the issues. There has also been no follow up to my complaint and what happened with Tire Discounters losing/keeping the key to the lugnuts on my vehicle. I waited a few weeks before posting this to give this company an opportunity to resolve the issue they created. Basically I was told to replace the key Tire Discounters lost/kept on my own and submit an invoice for reimbursement. This is a TIRE repair/service company!!! Losing/keeping a customer's lugnut key should NEVER happen. And a customer should NEVER have to find a resolution to a situation created by a service provider."

"Came in for a flat repair. Unfortunately it wasn't repairable, but I knew I needed tires. Andrew and Josh helped me get the tires I needed, helped me out without being too pushy, and I got a free oil change too?! I will definitely be back!"

"They got me again. Appointment was 2:30. Dropped it off at 2:00. They called me at 5:30 asking if they could keep the car until the next day. "It will be the first to be worked on". Called the next day at 10:00 to see if it was done. It wasn't yet. They finally called at 12:00. All they were doing was putting 4 tires on. Not even an alignment. I just looked at my tires. They are directional and as you can see in the picture they put 2 of them on wrong. Will never go here again. And will deter everyone that asks about it. The biggest jole of a shop I've ever seen. And I don't want your auto generated apology tire discounters. Stop apologizing and start changing. All the bad reviews are about time management."

"I made the appointment for 9:00 AM on a Saturday. I did book a week in advance. The manager was polite enough, but it should not take 4 1/2 hours for them to replace four tires and an alignment. The waiting area is very subpar. They do offer, free, coffee, and bottled water"

"I had a 2pm appointment on Wednesday, December 27th and it only took them until 6:45pm on Thursday, December 28th to install 4 tires and do an oil change. Why make an appointment when it's going to take a day and a half to get your vehicle back. Why make an appointment when the person taking the appointment didn't even bother to ask your name and then when you drop off the car they just take the key without asking your name again and tell you they will get to it. They could care less if it takes a day and a half to get service done. I will never visit another TD for service ever again and we usually take all 3 of our cars to TD for service and tires. If I could give zero stars I would."