Brothers Quality Carpet & Upholstery Cleaning

"No stars for this business. Brothers was recommended by my neighbor. I phoned and left a message on 6/1/21. Call was not returned. However, since they were recommended by my neighbor I called again 6/8/21. Again, no return phone call. Very unprofessional. In order to post this review I was forced to give them one star. Their business card says they are BBB accredited, however, BBB website says they are not."

"Saturated with urine and feces? Really? Hardly the case. How would you know what was on the sofas you were here less than 2 mins. You weren't here long enough to even inspect them. I told you I was willing to pay you no matter what the end result was. I simply wanted them cleaner. Saturated? If my sofas were "saturated" my house would have a putrid smell. Which it definitely does not. What disgusting person would have furniture covered in animal filth. Your response is not only false but offensive. Your unprofessionalism knows no end. Now you're on here making up lies. Smh"

"Made an appointment to have furniture cleaned. Walked in looked at the job and decided he no longer wanted to do the job. Said he couldn't get out all the stains. I explained that I understood that and still wanted them cleaned. I wasn't looking for perfection just cleaner. I purposely went for a smaller business given what's going on, as to help out the "mom and pop" businesses. And well it was a waste of time."

"Rich had the 3 p's that I look for in a service. Prompt, Polite and Professional! He did an amazing job on my very large sectional and carpet. With 4 kids and a dog things can get messy in a hurry. I was expecting a good job, but what I got was beyond my expectations. I will be referring Rich to all of my family and friends. Extremely pleased with this company!"

"I had this company clean my sectional couch which hadn't been cleaned in the five years since we've had it. We have three dogs and eat while sitting on the couch more often than at our kitchen table, so it was in need of a good cleaning. Mac & Cheese, tomato soup, and drinks had all been spilled on it. Rich far exceeded my expectations. Our couch looks and smells brand new. I would highly recommend this company for upholstery cleaning."