Northern Kentucky Truck Service 10424 Dixie Highway, Florence, KY 41042

"This guys they are great people the deeply understand the problem of truck driver and try to help you at their best, thanks a lot Mike for working hard the whole evening to put me back to the HWY(5star) and you did it, and thanks David for arranging a tow truck, and bringing the parts right away, I came to the shope around 8:00 pm and by 10:00pm the truck ready thanks again Mike, if I would have enough hours I should be back to the HWY, the even dropped me at the hotel, they are so kind, and coperative guys, God bless yoy keep it the good did. I highly recomend for Northern kentucky."

"Call them around 8:30pm. They let us park outside the gate for the night and had us in the shop as soon as they opened. Everyone was kind, knowledgeable and professional. They worked hard to sorce all the parts need for the job. Prices was fair. Michael our tech, did a great job and now we are back on the road. Couldn't be happier with our experience here."

"I have been in the trucking industry for 30 plus years. I would rank these people the best of the best. You can count on them to tell you the truth, not try to gouge you or take advantage of you when you are in a situation where you "don't have a choice", (as so many do these days). We would rather tow our truck to them from miles and miles away rather than trust it to someone we do not know, because in the long run they will take care of you. When you leave their facility you can count on whatever they did to your truck, it was done RIGHT. A special thanks to Mike, Jr, Alex and David. Mary Young and Gerald Goldsby, Weston and Goldsby Logistics"

"I had a problem coming up 71 from Louisville, I was going to take it to a dealership but I didn’t want to be held up for multiple days so I started looking around for a shop that could fix it. I called Northern Kentucky, TRUCK REPAIR, and they said sure bring it on and we handle this stuff all the time And we’ll get you fixed up and on your way. No problem. Well the place lied to me and told me they could fix the truck then after a night in a hotel and Saturday afternoon they told me that they didn't have the proper programming for the computer but they still charged me $2400 so first thing this morning Took it into Kenworth and they are looking at it now, and said they would let me know ASAP, northern Kentucky, TRUCK REPAIR is a bunch of liars and crooks, had they said Friday, I'm sorry, but we don't have the Cummins computer programming to fix it then I would've went immediately to somewhere else, but they lied and said no problem we can have you up and running in a couple of hours. We do this all the time, what they do is rip people off all the time, I'm so angry and upset! Peterbilt kept it for three days but they did fix it and they guarantee every bit of their work, they’re total bill was $2200, I don’t mind paying that because they actually fix the problem but when you add the $2400 that Northern Kentucky ripped me for it turned into a very expensive repair, and since I wasted my Friday there, I wasn’t able to get it into Peterbilt earlier, had I gone to Peterbilt on Friday. They would’ve had me out of there by Monday because over the weekend they got four more trucks in in front of me. I believe Dave was honest businessman but when I questioned $2400 for nothing they fixed absolutely nothing he said to me well I’ve had my head mechanic on it for two days and I’ve got bills to pay. But let me reiterate, my point had he been honest and told me that they didn’t have the Cummings computer program and they were not capable of fixing the truck. I would’ve never went there in the first place and I damn sure wouldn’t have thrown away $2400 on nothing! Not to mention I lost a $6000 load sitting there! Yeah I’m very pissed off and if you want to be ripped off and lied to then go there but if you want the job done right and guaranteed with all the proper computer programs, and everything the proper Equipment and abilities to fix the truck the way it should be the first time then I strongly suggest going to Peterbilt or Kenworth dealerships otherwise you’re just throwing your money away on liars and crooks. How the hell do you justify charging someone $2400 and you didn’t fix a damn thing you just wasted their time, the fact that they couldn’t that they’re not capable of fixing the problem because they don’t have the Cummings computer programs I don’t hold that against them, it’s the fact that they lied, knowing they didn’t have them programs and they weren’t capable of fixing computer problems, but still got me in there just waste my time and take my money, I know I’m repeating myself over and over but I am freaking pissed as hell!"