Pep Boys

"They just recently fired Maurice because he was telling customers he fixed their car and never fixed. It was just charging them for it please please please if you want to this location make sure that you are not part of his scam he has going on. Apparently he has scammed over $100,000 from that business according to new manager."

"Great oil change prices cant beat them doin it yourself. Mount and balancing is pricey for only doing half an hour of labor cost me like $140 on 205/45 17 did all 4 tires. But plus side Alejandro did fantastic job my cars clean inside and tires are perfectly balanced"

"I just purchased 4 tires and had them installed today. This location not only gave me a great price, but by far they were the most friendliest tire place I called after 17 places! The location is clean has a great working area if you have to wait. Thanks for taking such great care of my car and me! Hands down I will come back."

"Maurice and Sandra has outstanding customer service and truly cares about helping people get whatever they need fixed! I had a lot of complications with my car but with their patience and hard working team, everything was done professionally well in a timely fashion at an excellent price! More than happy with my experience and planing on returning if I need to!"

"Update: I contacted the email as asked. Went through the claims process. After having to submit my information twice because they sent us to the Texas location instead of Kentucky at first, they still denied our claim. My rear passenger tire now leaks air when the temperature gets to 60° or below, and all 4 wheels look terrible. At this point, if I could give ZERO stars, I would. On April 12th, my husband brought our pilot in for new tires. He was in a rush to get back home and did not inspect our vehicle afterward. When I got in our vehicle the next morning to take our son to school, I noticed major damage on our wheels (ALL 4!). My husband called the shop and was told we could bring it up and the manager would take pictures. I took it up that day after picking my son back up from school. The manager tried saying, "The damage didn't happen from us that is years of corrosion." So I countered with, "Then how did it just appear after getting new tires?" He didn't even take pictures. I went home and found every recent picture I could of our tires (which were obviously not corroded prior to this). My husband went back and asked to view cameras, which the manager was "conveniently," not able to get access to. He showed my husband their process, and while there, my husband pointed out a can of brake cleaner that can corrode wheels and is sometimes used to set the beads on wheels (we were told by a family friend mechanic). He denied that... However, the manager said if we got some quotes, he would submit it to his supervisor and see what he says. We submitted a letter, quotes, and before and after pictures. We have called multiple times with the same response that they haven't heard back about it yet. Here we are over a month later. Attached are before and after pictures. Our family WAS loyal customers, but after this, no thank you!"