Valvoline Instant Oil Change

"Had excellent service at the Valvoline on Union Cemetary Rd in Cincinnati. I went there for an oil change & the usual maintenance. The manager Nick spoke to me about my car. He was very kind & professional & I felt he was very honest in telling me what services needed to be done, while also telling me what services could wait. I didn’t feel like he was trying to charge me for anything my car didn’t actually need. They also noticed a gasket that needed to be replaced by the oil pan. As they didn’t have that particular part, Nick actually left the garage to get one. It was then replaced at no charge. All the other technicians seemed professional & efficient too. This is definitely my new go to for oil changes. Good bye to Jiffy Lube which always seemed to have technicians who lacked professionalism & customer service skills."

"They did a great job today. Got me right in, applied every discount they had and were thorough. Love being able to see every step and noticed they verify every step with a second person so nothing is missed or damaged. Great job."

"Needed to get my oil changed and only had my lunch break to do this so called Valvoline help desk to see how busy they were. The receptionist I received was both prompt and polite with me. Advised of this locations current wait time and when their least busiest times were. She even sent me a coupon code to use for my visit today. 10/10 It didn’t stop there. During my visit I was greatly impressed by the teamwork and energy every employee had. You could tell just by looking they enjoyed their job. Lexi was who I interacted the most with and again 10/10. Thanks for the great visit!"

"Very sloppy work they basically poured oil all over the engine bay. They didn’t clean up after everything they did I have hand prints all over the engine cover. Oil all over my air box and air filters. For the price you should take care of the cars better I will not be doing business here again."