Honda Service Center - Jeff Wyler Superior Honda 4777 Spring Grove Avenue, Cincinnati, OH 45232

"do not trust the service department. brought car in for a sunroof that was stuck partially open they quoted a very high price which my wife agreed to. she then called back 15 mins later and told them we did not want the repair just close the sunroof. they charged us $400 including a $85 "restocking fee" for the parts they say they had to cancel for the repair which was criminal to begin with. We get the car home and 6 hrs later every warning sensor in the car goes off we bring it back and they tell us that was just a coincidence and we will need more overpriced service."

"Last two times I've gone the employees tried to justify high wait times about having a lack of employees to do the work while still allowing people to schedule appointments with them. They won't even be able to do a diagnostic check the same day. Avoid this place as they do not provide a service good enough for their prices. If you do go, make sure to use the Honda survey they send out to tell them they are not supplying enough labor to do the work."

"Best service station. I have a Honda Accord Hybrid EX-L and I’m big on keeping up with maintenence. Change my own filters and get tires from Costco of course. Usually use my own mechanic, but as technology gets more complicated and as I get older and have more money….i have given in to going to service at the dealer because they do it best now. This service station makes sure a 50,000 tune up gets done with no unnecessary extras and even though it was pricey, it was done right and was not above the price I guessed it would be. This made me happy and I’m glad the Hondas go much longer between oil changes, so I’m ok with going to a dealer because of the long intervals for oil changes now. In general, I would say it’s a great place to go and the employees seem to value me as a customer. The sales side seems very friendly and I’ll check them out when I decide to buy a new Honda as well. We shall see. Overall, I’m happy with the Honda Service Station in Cincinnati. I’ve been to some I do not trust, so that is saying a lot!"

"They’ve lost a customer both for repair and ever buying another new car at Wyler Superior Honda. I took my 2013 Honda civic into the shop because it had an issue with the car not recognizing the gear shift was in park, it showed both D and P sometimes and wouldn’t start. I recently had AAA replace the battery and while replacing the battery checked there were no issues with the alternator or starter. After 24 hours and Wyler running a diagnostic they could find nothing wrong and determined the alternator had no output and that was the issue along with replacing the rear shocks? Lol the best part was when I told them they didn’t know what they were doing and went to pickup the car, tge service rep went to get my car and she said it took her awhile because she was experiencing the same issue, no cranking, no starter sound, just the lights appearing on the dash. When Mike Albert owned superior I never had issues with trusting them but I’ll never trust Wyler again."

"They used to be good but not anymore with new ownership. Got maintenance done and went to pick up vehicle and there's buzzing when I turn on my AC which didn't happen before I dropped it off. They wanted me to come back another day to look at it even though they should've check the car for any issues after the service and replacing a filter yet no one noticed until I got in my car at pick up. They wanted to charge me for $200 for labor to fix a motor held by 5 screws and replacement part for around $40. They found some trash in my car from the past few days (a mint wrapper from earlier that day) and blamed it as the issue. After doing work myself it turned out to be a tiny twig and there were no issues with the motor and took a whole 10 minutes rather than another full day without my car and more money out of my pocket."