Liberty Collision Center - Franklin

"Impeccable customer service. Their work is outstanding! If you ever need anything bodyshop related, go to this location. I was updated timely regarding the progress including specific details regarding supplemental work needed. Lennie is amazing and the technicians are outstanding"

"Scot Macy was a pleasure to deal with. From booking a time to come in to keeping us informed about the repairs and estimated time of completion. He made dealing with insurance a lot easier and the repairs done to our car were high quality. I would highly recommend if you need repairs to your vehicle."

"Paint peeling off of everything they painted. Liberty says it's the cheap aftermarket parts Progressive makes them use. Progressive says that Liberty didn't prep the parts correctly for paint. I'm stuck in the middle with paint peeling off in large chunks all over the front end of my vehicle. I'm trying to avoid going back if possible, but Progressive says that Liberty is the only place I can take it back to have it fixed. I guess Liberty will not refund Progressive the money for the botched job they did on my car so I can take it somewhere else. If you're in an accident, request that the insurance company takes your car to the dealership and that they use OEM parts. Don't let the insurance company direct you to their preferred collision center. There is a reason they want to send you there, and I can assure you that it's not because they do an amazing job. It's because it saves the insurance company money."

"They did a phenomenal job on my Audi A3! Scott & the rest of the team there were pleasant to work with and very professional! I would recommend anyone to go there to get work done, best around the city! -JBOYD"

"Recently had some paint chipped off and several dents put into my car while it was parked. These guys got the dents out and the paint looks brand new all around. Can't even tell it happened. Absolutely top notch job, would highly recommend them. Jim and Rob both were both excellent to work with from the quoting process to picking it up. Thank you guys for making my car look great again and making me feel proud of it once more!"