Caliber Collision

"Was referred to this place by insurance. From the pictures bellow you can see they didn’t cover the car when painted. After picking up my car I noticed it was completely covered in overspray. After they made an attempt to get over spray off windshield and other areas my windshield still shows signs of visible damage. If you want your car done right, DO NOT TAKE IT HERE!!"

"After being involved in a hit and run, I chose Caliber for my repair. Being a certified Honda repair shop and being right next to Enteprise was a huge deciding factor in this decision. They were extremely prompt in scheduling an estimate as soon as I was available. Mark was extremely detail oriented when looking over the damaged areas. He spotted things that I had missed and added it to the estimate. Since State Farm was able to work directly with Caliber in what felt like a seemless manner, I was able to schedule a drop off just a couple of days after the estimate. Granted, they were busy so I had to wait about 2 weeks to fit it in, but thats to be expected and gave me plenty of time to make other arrangements with my insurance company. Immediately after dropping the vehicle off, Mark conducted a final assessment of the vehicle and went over the basic plans of what they anticipate will need replacing and even explained the process they planned on using to fix my quarter panel that was damaged. He made absolutely sure that every question I had was answered before I handed my keys to him. The ladies at the front desk were extremely nice and helped me get set up on their text notification system where I was promptly notified of the completion during the repair. This helped a ton since my vehicle required a collaborative effort between the body shop and wrap shop to be completed on time. Caliber was very responsive when I needed to call them to organize the plans for a tow truck to relocate the vehicle to the other shop when the repair was complete at their shop. After the repair was complete, they had me do an inspection of the vehicle before taking it back. Upon inspection, I found that one of my rain guards had gotten damaged during the repair process. After bringing it to their attention, they assessed the damage and offered to make it right by replacing the damaged unit. In theory, they didn't HAVE to do it, but they wanted to and that goes a long way with me. Overall, this location did a fantastic job on the repair. The paint matched my stock color to a tee (before I went and got it wrapped) and the vehicle looked like it had never been involved in an accident. The only thing that I didn't like about the process was that they needed to bring the vehicle to Bob Sumerel"

"My parents are staying with me while my dad is taking chemotherapy. Their van was hit while we were shopping for new tires in the area. We were sent to Caliber Collision for the repairs. I have never worked with a company so amazing. They communicated every step of the way. The quality of work that was done was amazing. I would highly recommend them for repairs. If I need any work done, I definitely will be back because I know it will be done well."

"Caliber has always done a great job on our cars. Used them for my repair and my grandson's. Always great with communication on progress of repairs. Great customer service!"

"Wonderful customer service! Caliber repaired my Blazer after a hit-skip. The paint job is better than I expected and they fixed it before my scheduled pickup. Excellent work done by their team. I'm highly satisfied. My SUV was glistening like new. Thanks Caliber!!"