La-Z-Boy Furniture Galleries

"Joanne listened to me and what I was looking for. She was very knowledgeable in showing us a few different chairs and explaining the differences. She was a great balance of attentive and letting us explore and think through things in our own."

"Loved everything about our experience except how long we have to wait to get our furniture. Would be nice if the company would have thrown in a couple of pillows. But as for our sales rep. She was great. She showed us several options and gave us plenty of time to make up our minds. I would recommend Lazy Boy to anyone."

"I worked with the designer, Anna, and my salesperson, Joanne, both ladies are exceptional. They really worked with me and made sure I was going to be happy. No high pressure sales..I started the process last October and just made my purchase."

"Shane provided outstanding service. Only 20 min before closing yet patiently checked on available samples (each new discovery requiring a trek to rear for swatches or check availability). Great disposition despite going past closing time. Even going out the way to show me other chairs that may have fit my needs). His product knowledge, patience, friendliness was representative of great customer service - something that's hard to find these days."

"The best furniture buying experience my wife and I have ever had. We recently moved to OH and stopped in to look for some accessories for our new home, but loved the furniture in the showroom and the sale prices. Justin helped us and was the absolute best. Not only was he knowledgeable about every couch, table, and wall unit, he gave us time to browse and ask questions as needed. His customer service went well beyond the sale. He kept us informed of production, deliveries, and any delays. We cannot recommend him and the quality of our La-Z-Boy furniture enough. We will be back to his store for any future furniture needs and know he will take care of us if warranty issues ever arise."