Mattress Firm Troy

"Walked into the store with no idea what we wanted. Trew D. was very knowledgeable and helped us find the perfect mattress. He never pushed us to go outside of our price range, he answered all of our questions, and honestly made the whole thing comfortable and fun. Trew gave us the best possible experience. Could rave about him all day!"

"Trew helped me find a perfect mattress and I could not be more pleased with the experience…! I had not bought a mattress for 11 years and he was more than helpful with no pressure whatsoever! What a great employee to have working for your company. I would highly recommend your store because of Trew…."

"Great customer service. They will always have my business. Trew and Christian both were amazing at customer service. They both made sure they answered all our questions (we had many) and allowed us to spend as much time as we needed to compare and change what we wanted which we also did a lot of as we were unsure. Any questions that they did not know the answer, they would look it up or call to confirm that they were giving us accurate information. I felt like they weren’t pushing us to purchase anything. They wanted us to feel comfortable with our decision. This has been the best costumer service I’ve experienced in a while. And they need to be recognized for everything they do."

"The staff is very nice and knowledgeable. They were patient and answered all of our questions as we tried numerous different mattresses. The purchasing process was fast and easy even with financing our choices. The sale was great too."

"My experience from the beginning to the end was fantastic. My salesperson Kaitlyn was great. She was very knowledgeable on everything in the store from the mattress, adjustable frames, pillows, sheets and mattress protectors. She was able to also help with figuring out if an adjustable frame would be compatible with a bedroom suite that we had previous bought and are still waiting to be delivered. Unlike all the other furniture stores we have been to they had the mattress and adjustable frame in the warehouse and was able to schedule delivery on our time! No waiting weeks or even months to get the items that we bought. I highly recommend going here first before shopping around!"