Petco
1893 West Main Street, Troy, OH 45373
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
About the Business
Petco is a popular pet store located at 1893 West Main Street in Troy, Ohio. It is a one-stop shop for all your pet's needs, offering a wide range of high-quality food, toys, accessories, and grooming supplies for dogs, cats, birds, fish, and small animals. With knowledgeable staff and a welcoming atmosphere, Petco is the perfect place to pamper your furry friends and ensure they live happy and healthy lives. Visit us today and see why Petco is the go-to destination for pet lovers in Troy.
Reviews
"We went to Petco on 2/7/24 at 5:29pm to get a refill of kitty litter an the price of refill was supposed to be $12.99(for refills)and we got charged $14.99(for new).The person who cashed us out was Jeanette and she was extremely rude and disrespectful especially when she was arguing with us about it's not a refill bucket when it was. We mentioned to her before she scanned it that it was a refill but she never listened and said that it's a brand new bucket when it's not. The mark for the bucket shows that it's a refill bucket. We called the store to tell them that we got charged wrong an the worker by the name of Kris answered the phone said they couldn't do anything. We've been there multiple times and they always got the price right or they fixed the price when we say something. This service that we had was absolutely terrible that we called the 1-888 number on the receipt and talked to customer service representative. We haven't heard anything about it yet but something has to be done."
"The customer service is always excellent. I went in for bird food, I have four birds, three different breeds. The gals who helped me out were very well versed. I love Petco."
"Very disgusted with the poor care to their salt water fish. Went there today and found two dead clownfish in a tank, along with one dying. In a completely separate tank there was an already deceased fish being eaten by hermit crabs. Due to the color of these dead fish, you could most definitely tell they had been there for an extended period of time. Not to mention most of their bettas are in very poor shape."
"An associate stopped and asked if I needed help. She thoroughly explained the different products I was looking for. Very helpful! The cashier was very nice also! Refreshing to find that now a days."
"Paris at the aqua life department was awesome. She was so knowledgeable and helped us to set up our first fish tank. Store was clean and employees were nice and friendly."
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