Altitude Trampoline Park

"No safety measures put into place yes you sign a waiver but they should atleast try to prevent injuries. They have staff that just stand around not even paying attention. Grown adults were even pushing me out of the way to get through the isle it was so packed. Definitely too many people and not enough space. Just not okay there should be rules on these types of establishments. My daughter did break her leg, I obviously did sign the waiver in no way am I upset with my child getting hurt but you'd just think they'd try to prevent some backlash and injury. What really left a sour taste in my mouth was the fact nobody even asked if she was okay! No staff checked on her as she wailed in pain, they just ignored her. Which again I signed the waiver so not there problem but also there's no compassion here."

"The price is good, but it's been a mad house each time we come. Staff is usually huddled in a group talking while kids run around in absolute chaos. So many parents don't watch their kids. There are no monitors like at Sky Zone."

"HIGHLY HIGHLY recommend this place . We celebrated our daughters birthday party here. The staff was very accommodating and even though we went a little over than the scheduled time they helped us with a smile and I’m definitely coming again for parties. Thank you so much guys and I loved the customer service. They had tables set properly and they changed table covers based on what we need . I have nothing but good experience and location. The play area was very neat compare to other altitude locations and they have a VR game setup and a under 4 year old play area inside which was fun. Thanks again for making our daughter birthday party special . And outside food is allowed , so a bonus. Overall, we and all the guests were highly satisfied."

"Brought the kids on a rainy Sunday. When we arrived we had to take our own metal chairs off of the top of the tables we wanted to use (as were the other customers) because nobody had done or was doing that. When we left 90 mins later there were still chairs on some tables. The bathrooms were filthy, the feminine hygiene trashes in the stalls were literally overflowing, toilet paper all over the ground in every stall, food trash everywhere. 1/3 of the park was “closed for cleaning” but no cleaning was taking place. This included the rock wall and foam pit. Only the main court, 2 out of 3 basketball lanes and dodgeball were open for play. The first full hour we were there there were 0 monitors on the entire bouncing floor. At 12 a single bored looking employee with an air pod in appeared and walked around every once in a while. The rest of the teenaged employees stood behind the check in/food counter talking amongst themselves or on their phones. On a busy Sunday that seems unacceptable and dangerous. When approached to ask if the foam pit/rock wall would be opening at all today we were told no. When asked when it would be open they said they had no idea and it could be “a couple of weeks”?! Most parents around me that were discussing it felt the same way, we should not have been paying full price for this experience. I would highly recommend another location, this one is ran extremely poorly, honestly doesn’t seem to be “run” at all."

"Great place for family fun. It’s was only $87 for our family of 6 to jump for 2hrs and socks. It isn’t as big as I was expecting but great for the price. The staff is all super young so customer service isn’t the best but they are polite. It’s good to see them all working."