Dunkin' 2355 Nagel Road, Avon, OH 44011

"If you go there after one! Most likely you will not find no donuts. Unbelievable this is happened for months now don’t understand."

"Was very rudely told to stop kicking the table while sitting. I was not kicking the table, leg was simply loosely screwed on. I will be taking my buisness to starbucks."

"I stopped by with my mom on my way home from a Dr appointment, I ordered 2 croissant sandwich they left 1 out so they were supposed replace the missing 1 ended up being charged 1.19 for my missing one what a scam. They don't even offer another item for the inconvenience of having to comeback out of the way. I will not be back!"

"10:30 on a Sunday morning, this location is ground zero. A deluge of churchgoers flood the establishment, and the staff is completely underwater. Drive-thru backed up to the street. Line out the door. I park and take my place in the queue. 15 minutes to take my order at the counter - a large hot coffee and a single donut. The Mobile order station is beeping nonstop. Nobody is happy - it is chaos. This is clearly the first job of the young man working the register - still, he is too young to be as sleep-deprived as he appears. 5 minutes go by. A crowd gathers by the mobile pickup station, which lays barren and neglected. None of the 6 ladies working there are taller than 5'4", yet Dunkin mocks them by placing the sticker seals on the highest shelf possible. 10 minutes. The receipt paper is out again. Somebody get that poor kid at the register a coffee, he's moving so slow. God has forsaken this Dunkin. 15 minutes pass. A single employee darts back and forth from the kitchen, refilling a constant stream of donuts and munchkins, a Sisyphean task as the patrons order one assorted dozen after another. I ask if there's a problem, knowing full well there are many. A glimmer of recognition ignites in the eyes of the young man at the register. "You had....you....just cream and sugar, right?" He takes a single step to the right, passing a mountain of mobile order tickets, still wailing at anyone to press the "accept" button. He grasps a large holiday cup, pours it full, pumps the cream and sugar, and seals the cap in one motion. He then walks all the way around to the "pickup" counter, a haven away from the disgruntled line of caffeine-deprived customers, and hands me my prize at last. I pass by the gnashing and sneering patrons in line as I return to my vehicle and weave between the parade of drive thru hopefuls. Never again, I say, as I wait to make the most frustrating left hand turn this side of Cleveland to get back onto Nagel road. Coffee was hot, donut was donut, 2/5 will come again on a weekday."

"I went inside because the line outside was not moving for about 20 minutes and I waited another 20 minutes inside with only 3 people 2 people infront of me then I waited again for 15 minutes for my drink (frozen butter pecan coffee) and when I got it it was completely melted the atmosphere was completely chaotic the workers were rude and didn’t care about what they said infront of customers I understand food service is stressful this is coming from a server that’s been in the industry for 4 years never would I ever say the rude things they were saying at a tone my customers can hear. Worst Dunkin experience ever."