Chipotle Mexican Grill

"The food has always been good. The service sometimes can be not so good. What I mean by that the last time I was there when putting chicken on they had a whole spoon full and put very little on then put spoon back with most of chicken on it."

"This was the only chipotle I could go to but now because of Adam I'll never be back. I have never been so disrespected in a filled restaurant before asking for more meat I am willing to pay for and the guy gives me a pinch and slides it. I ask for more and he snubs his nose up to me as if to tell me no and preceded to tell me the single total scoop he gave me was the correct amount. I was willing to even pay for it but he slung his head so hard it about knocked me down with hostility. I was so uncomfortable I even said I could leave to which he said fine go. I have never in my life been so disrespected in a restaurant. I don't understand how people so unqualified to be around the public are always interacting with it. I will never be back."

"I order on Doordash a lot and I usually order at times when it's not too busy (like 3pm, etc) and I've gotten so many orders messed up. I'm guessing it's because they run out of something and don't make it when they need to for online orders. Today I got a bowl with no chicken! I would rather it be done right even if the wait is a bit over. I probably won't order chipotle again."

"So the kid I ordered from was having a conversation with a coworker who was grilling. He would ask me a question and turn around and respond to his coworker. He did this 4 times throughout the order and I had to repeat myself every single time. I asked for extra rice, corn and lettuce and I recieved none of my request. He put about 5 pieces of chicken on my burrito so I had to ask for an actual scoop of chicken which they wanted to charge me extra for. Every single item I got on my burrito was a half to a quarter scoop. I got so tired of repeating myself and watching him add such a tiny amount of food to my burrito that I just gave up with him. When I asked for extra corn he put a half scoop and then I said "can I get extra please" he put a quarter scoop on. I weigh my burritos now and this one was less than half the weight of the smallest burrito I've ever been served. Keep in mind this is a burrito with extra rice, black beans, chicken, hot salsa, extra corn, cheese and extra lettuce. Look at this picture and try to tell me this is what it was suppose to look like. Worst part is that a few days later I went back and he was working again so I decided to give him another chance. Absolutely no improvement and lady coworker of his had to take over. Also my first experience they weren't friendly at all. I waited a good minute or 2 to finally get served at the register and the lady who rung me up was not have a good day(rude). I don't like to complain at restaurants because I used to work in them for 16 years but this experience was pathetic. They weren't busy and I was the only one in line. No excuse for this. Mall road chipotle was my go to location and now it's dream street. Union location has a bunch of children working and the place is always a mess. Also have you ever noticed when you order online your burrito is smaller than when ordering in person?"

"My daughter and I went to Chipotle to eat today and I ended up with something I didn't order in my food when my daughter seen it she said ooh I can't eat no more that turned my stomach when I showed the manager she said that she can only refund me for that one bowl and that was it I asked if she would refund the complete meal because my daughter said she couldn't eat that food seeing that there was a bug in her father's food God only knows how many bugs we ate before we noticed the bugs in our food"