Quality Inn,

1401 East Mall Drive, Holland, OH 43528

"It's always a pleasure coming here. Everything about this hotel and location is incredible. All the hotel features and amenities are worth for the price they charged me. The employees offered quick service. The check-in process was quick and easy. They also offer pet friendly rooms along with great room service. There is complimentary breakfast every day with a variety of options. The rooms' furnishings are in great condition. The staff ensured I had a comfortable stay. They also offered me a very affordable weekly rate. My stay was worth every penny."

"I keep coming back to this hotel once every month for my business trip. Its easy to move around. There is ample space for parking huge vehicles. I could find everything i need close by like the Walmart. Target, and variety of eateries. The rooms are spacious with a good view. Would definitely come back next month."

"Not actually pet friendly as advertised, they also charge different people different rates per night or week depending what they feel like charging and will raise your room price randomly. They also claim to allow extended stays but do not specify how long you can stay, I was randomly kicked out the next morning after being double charged with no explanation as to why my family and I couldn’t continue staying. Front desk was friendly but housekeeping are horribly rude, insult guests between each other assuming you can’t hear or understand them, I brought in my own vacuum since I noticed that floors were already not swept well and to keep clean after ourselves but they shouted insults at us and they even looked at and tried to go through our belongings and threaten police as we were leaving the room and waiting for a ride. My family just needed a temporary place to stay and we left no damage or mess or caused any problems. This place has gone way down hill, not bad for a night or two but you never know what rate you’re being charged as it doesn’t match online and they will raise prices at any time."

"I reserved a non-smoking room with 2 queen beds. Upon checking-in for some reason I was offered a smoking room which I rejected, I was then given the key card and went to the room only to discover it had a king size bed not the 2 queen beds that I had reserved. The bed was a little uncomfortable, it had a little dip in the middle like it was old and had been used quite a bit. The desk chair was broken, it would lean to the right when you sat in it. I noticed the tile floor looked like it had not been cleaned in several weeks or months. I then noticed that the toilet did not flush well. This was and awful situation and I will not plan to stay at a Quality Inn in the future. M. Jones"