Ron Cillian - State Farm Insurance Agent
About the Business
Welcome to the Ron Cillian State Farm Team! Our office, located on Detroit Rd. in Westlake, Ohio, has been serving the community since 1979. We offer a range of insurance services including Car, Home, Renters, and Life Insurance, as well as Small Business Insurance for entrepreneurs. Our dedicated team is committed to helping you find the right coverage that fits your needs and goals.
Our experienced team members, Elaine, Allison, and Cathy, are ready to provide excellent customer service and assist you with any questions you may have. Whether you're looking for liability insurance, rural road driving tips, or information on Social Security survivor benefits, we are here to help.
With 42 years of insurance experience, we strive to provide a unique and personalized experience for our customers. We believe in giving back to the community and support various charities, schools, and organizations. Your protection and well-being are our top priorities, and we are dedicated to helping you recover and manage the risks that come your way.
If you have any questions or would like to get a quote, please give us a call or stop by our office. We look forward to serving you and providing you with the insurance coverage that suits your unique circumstances at a price that fits your budget.
Photos
Location & Phone number
27070 Detroit Rd, Westlake, OH 44145, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Absolutely terrible people to deal with. Incredibly rude workers in the office and they are zero help with actual issues."
"They are always messing up their billing and all of the sudden your getting charged way more than you should with no notice because they keep changing stuff"
"I am a long time customer and Elaine was very helpful when in 2018 I totaled my Grand Marquis 2002. Since this procedure will always be "new", Elaine's friendly demeanor and attention was mush appreciated as I continued my coverage through State Farm."
"I am not surprised there are other one star reviews. We were a customer for a number of years and our interaction with the office was limited and never had an issue. When we finally did have an issue, there was a consistent lack of follow up including Allison who reminded us she "doesn't work for State Farm". I am not sure if Ron either has one foot in the door of retirement, was never that engaged with his business to begin with, or both. He never followed up directly even after multiple requests. Very disappointed but we have moved on to another agent."
"In my 8 years with State Farm I have never had such a terrible experience as I've had with this office. From screwing up my billing to talking to Alison on the phone and it being a different story every month, most of the time never getting back to me. Now I'm on some billing catch up plan I didn't intend to be on. I will definitely be switching agents and possibly even insurance companies."
List of local businesses, places and services in Ohio
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos