East of Chicago Pizza West Akron 1650 West Market Street, Akron, OH 44313

"Truly disappointed their service. I placed an online order to be delivered at 5:30pm. At 5:45pm I called the store and was told that the order was canceled because I placed the order for the wrong store. But, I did not, as the receipt listed the correct store. Then, when I told the person that the receipt showed that I placed the order at the correct store, she then said a man called and canceled the order. The worker also said something about the driver saying the order was canceled. So, I have no idea what they did or why she kept making up stories about the order being canceled. I have been charged $77 for this order and was told it will take up to 5-7 business days for a refund to go through. In addition to the poor service, there is also a $4.99 delivery charge and an approximate $3.00 credit card charge added to the order, with an expected tip to be added for the driver also. You have permanently lost our business."

"In my opinion, the best pizza in Akron. I get delivery from here any time we have a celebration and the pizza you get is top notch. The pan pizza has a nice, thick crust, with a good crunch on the bottom and a pillowy center; it usually has plenty of sauce and cheese, and they have really good prices for it ($12 for a large pepperoni!). Their garlic cheese bread is a necessary addition, and get a bunch of marinara sauce to dip everything in, I would inject that stuff directly into my veins if I could. The delivery guy is also the best guy ever, I swear he is always a joy to talk to. If you're ordering pizza in Akron, get it from here, you will not be disappointed!"

"Good Pizza Once you've lived in the Chicago area and have had a variety of pizza's nothing else compares to TRUE CHICAGO PIZZA. However, this is the best pizza I've had since moving to the area, hence the 4 stars."

"I ordered a thin crust pizza. What I got wasn't a thin crust pizza. The flavor of the crust and pizza overall was good. However, if you want a thin crust pie, this isn't the place. I provided them feedback and hope they stop labeling their pizza thin crust when it isn't. For those who have no issue with the thickness of the crust, I highly recommend East of Chicago Pizza. I sought the opinion of two others, and they agreed this was not a thin crust. The 3 star rating is because of the crust issue. Pizza restaurants should know this difference."

"Love the pizzas and italian subs here! The above review was left over a year ago along with a 5 star review. This had been our pizza and sub to go spot for many years. However within the past year, the quality/quantity of what comes on the Italian Sub has diminished significantly. This was, WAS our go to spot for the Italian Sub. The flavor is still fantastic but the amount of ingredients that go on it has drastically changed to almost non existent. The pizzas are still fantastic but we will not be going here for subs anymore. My husband was told over a month ago that they did cut back on ingredients due to availability/cost. And the person he spoke to asked for us to please come back again. So we decided to order last night. My husband called it in and spoke to Renee when he ordered. He explained what happened with our prior experience and asked for plenty of lettuce, tomatoes and onion. She said that wouldn't be a problem. We get our subs and are yet again extremely disappointed. Like I stated above this has been our go to for "The Italian Sub" for many years. A friend of ours called in and spoke to Renee, while she was apologetic she said they weigh their proportions out to corporate standards. If the below standard is their standard then they have lost us as customers. Please do better!!"