Arby's,

34635 Euclid Avenue, Willoughby, OH 44094

"We both ordered the 2 for $6 special. When we got home there was only 3 sandwiches in the bag. When we went back the employee at the drive thru tried to argue with us and said they gave us 5 sandwiches and were rude. They eventually gave us our other sandwich."

"Cold food after 2, even when you ask for it hot. Bag was missing fries. This location used to be great. Your manager and team suck."

"The cashier didn't get my order right...I guess she wasn't working for Arby's rivals she missed a few things I ordered...When the food arrived and I asked her where the other food was she appeared to get angry. The Beef & Cheddar was the worst I ever tried to eat...Won't go back."

"The food was excellent, and my wife really enjoyed it. However, the young African American male who handed me my food needs more training on how to interact with customers in a more professional manner. His words to me when asking if I wanted my receipt? " You want your receipt or nah?" I think he felt it was okay to speak in that matter because we were of the same race."

"First time ordering online. I got there just after the assigned time of 8:42 for pick up. I went to the drive thru because I figured it would be easier. My Order was ready and in stapled bags with sealed drinks. The food is of expected quality and I give that a 4 or 5 stars... Follow through... SUCKED... Chicken Pieces... With none of the dipping sauces I ordered... Jalapeño Bites... With no Bronco Sauce... French Dip... WITH NO DIP!!! THAT'S JUST A REGULAR ROAST BEEF SANDWICH ON A LONG BUN... AND I HAD ALREADY ORDERED TWO OF THE REGULAR ROAST BEEF SANDWICHES!!! I'm just looking at my dipless French Dip... Not sure how to approach that when I have two backup Regular Roast Beef Sandwiches... I don't mean to be Sheldon... But... Regular Roast Beef Sandwiches get Horsey Sauce... And French Dip... Gets DIP!!! Let's not even start about... Jalapeño Bites... With no Bronco Sauce... I'm too exasperated to go into something as simple and basic as Chicken Pieces gets Dipping Sauce... Everything was going well... And then it just fell off the cliff in regards to sauces and dip... Ya fumbled it right as you got to the end zone! I took a bite... Not the same... Not even close..."