Jimmy John's

"February 9th, 2024 @340 pm had a very bad issue with male employee and the way I was treated and talked to. After waiting for car in front of me at drive thru, was told they were only taking orders inside. I asked why, in which I was mocked. Asked his name and replied Jimmy John and told me to leave. I came in the store and proceeded to ask his name in which he called the cops and continued to mock me. I truly hope this man isn't in charge of this store. Will go to the highest level."

"This location is either closed or they don't have a driver everytime I try to order from here there is always some issue. Poorly managed imo. UPDATE: I just tried to order from them again online through the app. My payment went through then I received a call telling me that they do not have any drivers for my delivery. Then why would the app let me place the order. I order from the Parma location at work all the time. $1.00 delivery charge ond the food always shows up quickly correct. This place on able rd. Is $3.00 delivery charge and they do not have drivers often. They need to get their stuff together. I will never try to order from them again because they are unreliable. Good luck to anyone who wants to risk it with this place."

"For the second time this store has canceled my door dash order and not given a refund. The first time, I had to call the store after seeing my order was canceled and after demanding to have my refund, it processed through door dash immediately. Second time, the payment fully cleared and I had to contact door dash to have this reversed. Each incident the orders were placed around 8:30pm, 30 minutes before closing, so I suspect the workers here didn’t want to make and deliver the food because it was close to closing time. Well, message received. I won’t be ordering here anymore and I hope this place goes out of business turning paying customers away."

"I come here often and I always have great service! The manager named Noah is super polite and helpful! He makes the experience so good! I always feel valued and heard here! The food is fast and delicious and the restaurant is also very clean! I would definitely recommend this location to anyone!"

"I am 100% satisfied with this location!! There is a woman who works there during the day (I don’t know her name) but she is AMAZING! Everyday I order through the app (which I highly recommend!) and when I come to pick up my food she greats me with such happiness and genuine excitement! I absolutely LOVE getting my lunch from here every single day! She makes me feel so welcome and more than just a customer! So whoever she is…she doesn’t even know that she makes a difference everyday in my life- breaking away to get my lunch is really nice to see a smiling face! Thank u for all that you do! You rock as a person!!! Oh and the food is always ON POINT! Thank u guys!!"