Cleveland Clinic - Lutheran Hospital

"I usually come to Lutheran Hospital when I have medical emergencies but today really touch my heart. Everybody was very sweet, very kind, Very patient, Understanding ,Gentle & polite I had to wait a little while in my room. But I’m a mom of a four year old. So I used that time to take me a nice nap"

"I have given this hospital numerous visits qith different needs. I sadly say the nurses and doctors have repeatedly betrayed my trust and lost my respect. This hospital makes me feel like never stepping foot in the hospital or being honest with any professional. For their responsibility is to themselves and not the public. Be careful walking through Lutheran's doors. P.s. Those working at the establishment are complacent in causing the substance abuse issue in Cleveland Ohio."

"First time at the ER with COVID symptoms. Test negative for COVID, so apparently that was the end of the road for me. Had me see a virtual ER physician I met with for 3 minutes who sent an order in for MOTRIN that you can buy OTC. Ridiculous. Absolutely embarrassing. When I asked the nurse if I could see a real doctor she said she had already discharged me and that another doctor wouldn’t do much more. Alright, thanks cleveland clinic. Went home to Youngstown and was seen at mercy health, it was a kidney infection, but how were we supposed to figure that out with a telehealth visit?? Ridiculous. I’m sure I’ll get a nice $3k bill too!!"

"My paralyzed dog accidently bit me in September. When I say bit me, I mean the tip of my pinkie finger was no longer attached and dangling. I went to the ER and the nurse brought me back right away. Everyone from the nurses, to the orderly who brought me to X-ray, to the doctor who managed to sew my finger back on were incredible. For everyone who has a one star review, maybe take a step back. These people have an incredibly hard job. Long wait times in the ER because there are people who are in life or death situations. The ER staff can't control how many of those come in everyday. I was brought in right away this time, I've waited 12+ hours in other cases. If you are able to walk out and write a review, maybe just say thank you. Just a thought. For the Lutheran Hospital ER staff, thank you."