PetWow 8537 U.S. Highway 42, Florence, KY 41042

"Took my sweet Charlotte to get shaved yesterday. Molly and Morgan did a great job. My cat does not enjoy being shaved nor does she like when strangers try to handle her so she has to be sedated but I've taken her here before and they did a great job last time as well. I hate that my cat gets so badly matted but I trust petwow to take great care of all of my animals. Thank you so much! Also, Athenia is a great addition to this location. She will be an amazing asset to the team. When I brought Charlotte home yesterday she rubbed up against my leg as her way of thanking me for taking her to get the care that she needed."

"Got us in quickly. Really took care of my mom's dog. Made sure we knew exactly what was going on and let her dog pass in peace and even gave us enough time with him before he passed. 10/10 would recommend to anyone who cares for their dog."

"Incredible staff and vet! I brought in my cat who was much more critically ill than I realized and the staff at Petwow acted so quickly getting her stabilized and truly saved her. Dr Hillary Calland was phenomenal in both her swift action and knowledge but also her compassion. Helping me through an extremely emotional week with my kitty but also helping me get her the best care possible. The office went to great lengths to make me feel comfortable amidst everything and allowed me to see Poppie before I went to work. Seriously can’t thank them enough for saving my best friend and we will be going there from now on!"

"I paid $300 for my cat to be groomed and to be updated on vaccinations. I requested a bath and hygiene shave. My cat came home not shaved at all and I feel all that was done was a waterless shampoo. They also said my cat had fleas and I know that he didn’t. I feel they just wanted to charge for flea medication that he didn’t need. I never spoke to a vet. Overpriced and underwhelmed with my experience here. I won’t be back."

"I had started the process to switch my 2 dogs and 2 cats over to this Vet Service was originally over joyed at my experience. That was quickly changed today and I will no longer be utilizing their services. I had an appointment for 8:45 am, due to rain and traffic that comes with it I arrived at and walked in the door at 8:48. There was 1 person at the check in counter and she was busy helping another person with his services. I patiently waited with my dog when after about 4-5 minutes someone else finally appeared to the counter. I gave her my dogs name and she said ok I will let them know your here. She heads to the back and I take a seat with my dog. After about 2 minutes the lady re-appears to inform me I can just go home and collect a urine sample and bring it back. Confused I questioned this situation. Only to be informed that since it was now past 9 and they are very busy my appointment was no longer available. I looked at my phone to see its only 8:56. When I ask why since I was actually only 5 minutes late. (Even though it was less) why this was an issue. She repeated they are pretty booked so maybe the vet can squeeze me in later. I told her not to bother we will just leave. It is a 25 minute drive one way. I am sorry you guys overbooked, but not checking people in promptly and then using that as a reason to decide to cancel an appointment on a person standing in your Lobby. I mean seriously"