Panera Bread

"It was a busy morning after church, one young man working the register. He was kind. He was attentive to your needs & and thankfully, no one was getting rude with the fact the line was almost out the door. I totally will come back to this panera . The professionalism & thoroughness of your order was well worth the wait!"

"We ordered a full salad, a FULL. This is what we received with a human hand for comparison. They couldn’t even fill the bowl all the way. Very disappointed"

"My husband and I placed a to go order at the counter and the lady was super friendly. However, when we got home the order was incorrect. They only provided a half when it should have been a whole sandwich. When we called to report the issue the staff was not helpful and claimed they could not find our order even though it had only been 10 minutes since we had left. They did not offer any solution to come back for the other half or reimburse us. Overall not a great customer service experience."

"ATTN: Customers! This Panera has been improving 100% with service, for past month or so!!! Stopped here about a week ago and again today 09/16/23. Ciara and today, Kayla were both awesome! Only thing I wish I had thought & said I did not want the French Baguette that came with it, as I had ordered pick two, one being half a deli turkey (so already had bread...). Both ladies are very nice, personable and great customer service! Thank you both! Been a hard week, so having some kindness was much appreciated! UPDATE: Stopped again 09/24/23, Ciara doesn't know it, but when she reached out after seeing me in line and said: "Hi Kim", I wanted to cry! It was so nice of her to remember me. Have some really depressing things in my life right now (been a rough 20 yrs. actually) and people like her, help more than words can say! I hope to see her the next visit! Just love this lady! You are the best of the best with customer service and I for one, HAVE NOTICED! You need a nice raise! OH, the nice young man refilled the coffee without making a deal about it! He even took a leaf out of my hair, I didn't know was there! I'm starting to love this Panera again!!! Keep up the excellent service! KS"

"Visited at opening time on a Friday, the manager and associate that helped us were incredibly friendly and upbeat, and we got our food quickly. The food is delicious, the drinks are tasty, and the staff is always friendly!"