GameStop 10991 San Jose Boulevard, Jacksonville, FL 32223

"I have always loved GameStop, because I had 2 kids that played Gameboy, Playstation one, Playstation 2, Playstation 3, the Xbox, Xbox two, then Xbox 360, so they had all the games that came out, you could pre order, and they would have sales on games my kids wanted. They had gifts that were from game's they played too, like Pokémon and more. It was easy to find stuff at Christmas time too! Great game store!"

"Zero Stars. I was conned out of $10 by this location. I was sold a broken "from our GameStop refurb factory" PS5 controller. Came back for an exchange. They didn't have a white version, so they gave me a gift card with the amount on it. Went to another location to purchase the white used controller again with the gift card, now the used white controllers are $10 more. Called this location and the manager tells me to get effed after explaining the situation. Don't give them any of your money, go to a local used game store, don't support these idiots lol. They're going under and will never learn why...."

"I bought a cable that supposed for the ps5 but it was the ps4. I thought it would be easy exchange however I was wrong. The gentleman at the counter said with out a receipt I could not return, exchange or get store credit. He said corporate changed the policy no receipt no return or anything. I said it was on my Amex and I showed him where and when I bought it and he said sorry you would have to call corporate. The kicker was the cable I needed was more expensive! It was only $10 buck so I just left and I will never shop at GameStop ever an again."

"GameStop can be a little tough to love at times, but Dani at this location was so patient and kind to us and helped us walk through our questions and helped me better understand ways to best use my pro membership. Take advantage of the extra trade in credit for pros during pro weeks!"

"I'm so impressed by this store! I called in advance and they answered immediately and told me what was in stock. When I drove to the store the manager was great. She took the time to answer all of my questions. She helped me pick a great game, handled my return easily. I had a very pleasant shopping experience."