Zales Outlet 11401 Northwest 12th Street, Miami, FL 33172

"Perla did an amazing job, after I was treated poorly by another store, she saved the day. Her customer service was impeccable, thank you a million. Also, I was greeted by all the staff and felt welcomed, simply amazing."

"Walked in and had a couple of questions for Yesenia. She welcomed me with the warmest smile and received me like family. I am currently shopping for an engagement ring and she was courteous enough to show me what was available. I have to admit, not everyone is able to provide customer service like this. She was excellent! These are the types of experiences that will make me come back. Thank you Yesenia!"

"Perla was amazing! She took the time to explain everything in detail and catered to our needs. She is very knowledgeable, patient, and so kind. We are very grateful to her and look forward to coming back! We always have an incredible experience at this Zales. Thank you so much Perla and your team."

"We love coming to this Zales. Perla assisted myself and my Fiancé on purchasing our wedding bands for our special wedding coming up. She was very helpful and patient with our requests and helping guide us to the perfect wedding bands. She was very knowledgeable and resourceful with recommendations and advice. We could not be more thankful and excited to wear our bands. Thank you to Perla and the rest of the team for always helping us and providing the best experience."

"Perla and Tracey made finding the right gift for my mom and others effortless and easy! I look forward to coming back next year for future gifts. 10/10 customer service!"