UPS Freight Tampa

"TForce this company is horrible I don’t know how they’re still in business. I ordered grease trap for my restaurant some time 8/5/2021. TForce on their track tells me it should arrive on 8/10/21 alright cool. 8/10/21 comes by nothing Friday the 13 I call back. The manager of the company calls me his name is Shawn Gulzar tells me do you have a forklift by any chance? Yeah Shawn, the restaurant company we just have a few forklift just laying around in storage just laying around for you to use. So they promised a delivery on Saturday 8/14/21. They had me waiting all day nothing. Monday comes around they tell me we short staffed we can’t have delivery your stuff till tomorrow. I had plumbers everyone set to install the grease trap. Shawn Gulzar Say sorry this covid we have no people you had 6 days to unload it. Why accept a load you know you can’t complete? So I had to rent a truck from Home Depot and pick it up myself because Shawn Gulzar seems like he doesn’t have common sense to deliver a grease trap. I guess this company will make anyone a manager no need to have common sense. Just be 18 years or older and learn how to speak English nothing else."

"Great staff and very helpful. If you’re picking up a large delivery make sure to call ahead. It’s much easier for them to help you before you get there."

"Missed a scheduled delivery appt. No call to tell me. Had to follow-up myself for a new delivery date and app that they couldn't guarantee that would happen. Ended up picking up at their yard. Dispatcher is a real piece of work, calls came in for him and he told his staff he was going on break and walked away.... Outside the entire 30 minutes i was there loading up."

"Terrible service, we called the day before to ensure that they knew that we were coming to pick it up, and then again the same morning that we scheduled the pick up, they confirmed that it was scheduledfor pick up at their facility. On arrival they knew nothing about it and said that they would make us wait for 1:30hrs to unload the truck, after 30 more minutes (for a total of 2 hrs) they starting taking the steps to unload their truck. I know that they are busy, but we also run a business and there's a reason why we scheduled a pick up for a time sensitive cargo."

"If I could leave 0 star I would and also I want to know who are these people leaving good reviews for this place???? Dealt with these people for 4 times now and I’ll tell you haven’t had a good experience yet. One time I had to go pick my 350lbs package up myself from the terminal because they just would not deliver the items and remind you that I stay 8 city blocks from this terminal. This last time was the worst they received my package on Monday and called me to setup a delivery appointment on Wednesday for Thursday between 1pm-6pm they never came and when I called them at 9pm they tried to make me meet the driver at a closed Winn-dixe parking lot at 9:30pm for a 350lbs package Excuse the driver gave on why he couldn’t bring my package to my house was that it was dangerous. If you want my advice runnnnnn DO NOT USE UPS"