JD Sports

"I’m not sure what’s going on here at this store. I walked in to the store on 11/15 at 7:15 pm and I see all employees on their phones, not one of them asked me if I needed anything so I that time I walked right back out and went to another store to buy the shoes I needed which they also had in the store but I wasn’t going to spend my money when they couldn’t even look up to greet me. By the way is not the first time it happens. The tall bald guy is the worst cause he walked by my on his phone and didn’t even take the time to ask if I needed anything."

"Bad experience with the lady that rang me out today never had an issue here till today."

"Diego ( store manager ) does not want to take accountability. Store calls for a raffle win I answer the call and I am speaking for 30 seconds to no one speaking and hanging up on me. I call back and they won’t try to let me get the raffle win after they hung up on me. Not including the attitude and how rude Diego was. A store manager should not act like such with the public. If you don’t know how to treat customers then avoid working with the public. It’s ridiculous having to deal with incompetent workers within stores. Their is No reason I have to deal with this when I literally called back and told them they called me. Finishline if this is how you allow your managers treat customers ? This is what you hire.."

"Worst customer service ever, I buy a pair of shoes and they give me one shoes 6 and the other one 8 and they don’t want to give me the right size or give me my money back , super unprofessional from the management and the company in general , not buying never again , there is so many companies were you can spend the money."

"I will never buy again from that place ever in my life , worst customer service in Hialeah"