Grainger Industrial Supply

"Location was easy to find/access. Prompt service and expert assistance. Found the parts needed placed my order. Prices were reasonable."

"Poor customer service, horrible treatment, and no respect from the managers at this location. Please be cautious. If I could give 0 stars I would!!!"

"Took shoes in to trade and 1 of the employees did return wrong! We sat her arguing with 1 of the employee and we asked for a manager and the manager would not come out and talk to us! I think that’s the craziest thing ever…Why wouldn’t a manager come n resolve an issue….Bad Business!! Branch 837"

"Great experience at Grainger. Jason the sales rep was outstanding. He could have sold me a part, but instead took the time to test the one I brought in to match up. I’ve used Grainger on the past, but I will make it a point to shop there first."

"Has extensive online selection of carried items. Can order at home for free in store pickup, or order in store with payment not due until items received. You have 10 days to retrieve the order, or it will be returned. In store personnel can guide you through narrowing the website choices, with a 2nd screen facing the customer. The item I was researching for purchase had 11k options! The only downsides: Your in-store screen is for viewing only. Any selections must be completed by the clerk, so you have to communicate clearly, or order from home and pay upfront. The "store" is more like a kiosk display of items from various categories to demonstrate what items are available online."