CUBAMAX TRAVEL,

1149 SW 27th Ave, Miami, FL 33135, United States

"Helpful and respectful customer service. I have sent a few packages with Cubamax and never have any complaints about arrival time or missing items. The price is reasonable in comparison with other agencies that do the same kind of business."

"To be honest, they are not friendly at all. They are there doing a job. Don't expect anything more. Customers' service values are totally different from what Americans expect to get when paying for a service. They don't understand that the competition is fierce in MIAMI."

"The worst service ever. They advertise a price and always end up being 2 time the price. The always send you to the headquarter. Most of the time it feel they don’t know what there are doing."

"They have great prices. The staff is amazing. Knowledgeable and professional. Small place if you don't mind the wait. Conveniently located. One thumb down if you call them on their business phone they won't pickup it just rings. Go physically to the place or try their website. I did that and the service was great."

"I agree that they need customer service classes. I had to wait the same line that other customers and I was only to pick up a passport. It’s not the wait, because perfect I can wait, it’s the manner that they talk to customers. They told me that looking for my passport was not easy since they had to get up and look into some files. At the end, it was next to her. She didn’t even had to stand up."