Novus Westshore

"I went and toured Novus and fell in love instantly! Not only that but Samantha did my tour and we hit it off! She's so sweet and got me into my apartment so quick! I am happy to say I'm now apart of this amazing community!"

"Samantha was very nice and informative during the tour and the application process. It was also great that she was able to get us to sign a lease very quickly because we were starting jobs soon. As far as the apartment and complex go. There were a few issues when we moved in but their maintenance team resolved them quickly. There’s always someone at the office willing to help with anything and you can tell they keep the building clean and care about their residents. Theres ain’t much noise at all, so far it seems like a quite community with great amenities."

"My experience is based on my interactions with the office staff. I have not finished moving all of my stuff in and actually living there yet. Quyen was incredibly pleasant to speak with. Very knowledgeable and able to answer every question that I had. Absolutely wonderful to work with. I took a star off because my girlfriend needed to sign some paperwork and, when we came in this morning, the person we spoke with today (Samantha) seemed to have an attitude and was unpleasant from the very beginning. Overall, I am very excited to live here."

"I've lived at Novus for 2 years and just recently renewed my lease (mistake). From March until mid June the entire complex seemed to be infested with gnats, which made living here quite unpleasant. To make matters worse, the leasing office proved to be unprofessional, unsympathetic and non-responsive to emails. Despite my attempts to address the issue along with many other tenants, their poor communication skills became evident. I attached to my review a photo of the trap in the hallway by the elevator and traps from my unit that were replaced weekly by me. The leasing office will be sure to call you everyday when they need something, but conveniently avoid answering your emails when you are in need of their assistance. Leaving you with no choice but to make unannounced visits to their office, only to be met with unfulfilled promises and a lack of follow-through. Don't waste your time emailing Tracy (assistant community manager) or Jeremy (senior community manager)."

"I have loved my experience with Novus Westshore! Alyssa and the team are always so quick to help with anything I may need. The amenities are beautiful, and the properties is very well kept! Would definitely recommend this property if you're looking for a quiet, luxury home in the Tampa area."