Los Altos at Altamonte Springs

"DO NOT MOVE HERE. Maintenance takes for ever to come fix Any thing. You place the service ticket and they just complete it without doing the work. I have had a broken closet for months. Last maintenance came in they said they were waiting for pieces that they ordered. I informed them that we have the pieces, however they still have no come to fix the closet. I haven’t had a working dish washer since I moved in…. 3/23. Only half my stove top works. The place is covered with roaches. No matter how many tickets you put in they come in and spray your kitchen with any spray which last about 5 days and then you’re back to normal with the creepy crawler families. I still have tickets open from November about my kitchen sink leaking and my bathroom outlets don’t work. I haven’t been in the apartment a full year. This place was one of my biggest mistakes"

"I lived here for three years, it started off okay but was awful by the time I left. They have extremely high rent increases at the end of each year, more than I've seen anywhere else. The last year we lived there it went up $400 a month, it's not nice enough of a complex for this. Maintenance takes weeks to get anything fixed, if they ever fix it. We put in several tickets the last year we lived there for our washer. It left our clothes soaked at the end of most loads and sounded like a gorilla banging around the room, but they either "fixed" it for it to start up a few days later or say there's nothing wrong when they run it with nothing in it. Good luck getting emergency maintenance to call you back or come out if you have issues after hours. We also had a lot of third party maintenance in and out at the end for upgrades, they would never show up on the scheduled date but some random day later with no warning. They left our front door open when they were leaving once. The gate was broken for most of the time we lived there, and the hot tub was seldom working. Large potholes everywhere. People speed like crazy, and I had heard a lot of crime happens in the back portion on the complex. And heads up, I wouldn't take most of the positive reviews as truth. The complex runs a promotion every few months if you leave a 5 star review you're entered to win a $100 discount for the month or something like that ."

"Mike the maintenance man is amazing! We’ve had a few issues with our apartment, normal things that crop up from time to time, and he always responds right away. He’s ultra polite and to say he’s handy is an understatement. Top notch service!"

"Mike is the best maintenance I’ve ever had the pleasure meeting and working with! From the minute I have moved in all my requests have been attended to immediately to whatever needs my apartment required. He is professional, attentive, detailed, and organized. Truly a dedicated worker and the best maintenance there is!"

"Thank you to Mike, the Los Altos maintenance worker! He consistently delivers top-notch service. Mike’s prompt response, attention to detail, and friendly demeanor makes our living experience here truly enjoyable. Thank you for keeping our home in tip-top shape!"